I love hostelbookers. I've tried the other hostelling websites and always come back to this one. The website is easy to navigate, the filter options are numerous thus allowing you to sort results by rating, private room price or dorm bed price, etc. and the info is placed in common sense order. The booking process is easy and i am able to pay for my reservation using various currencies. I often check the price of the actual hostel, to compare with the hostel bookers website, and I have to say that there is rarely any difference (unlike one particular competitor, who always seems to charge a bit more). The only problem I have with hostelbookers is during a previous booking, the dates i had put in went back to the default current date setting when i went onto the payment page and the booking went through on the wrong dates. Hostelbookers refused to permit me to amend the dates/refund my deposit, which was a bit annoying, so I lost my deposit as I had to book again. It wasn't a huge loss and it's taught me to be a bit OCD and double check the dates before the payment is processed! Overall, though, fantastic!
To reply as a company, please log in to your business account.