Very good service but the site needs work.
The function of the site is perfect, I mean you get what you need. But it takes more time than necessary. For example, if I search for a private room for 2 people, I don't need to see all the room types and prices. Every time I click to see details of a property, there are plently of options shown and I have to search the 2 person room between them again. (room type "shared" unchecked). Anyway, I'm happy HostelBookers do exist :)