Hotel Direct reviews

Hotel Direct reviews

Excellent
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Reviews

About

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Review by confirmed purchaser

A real surprise that was not expected

We were pleasantly surprised at the quality of hotel and room. Excellent views of the castle , this was more than we expected. Would recommend to anyone.
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Review by confirmed purchaser

very very helpful

no problem with booking really helpful and listened to what we wanted hope the hotel is as good as booking it
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Review by confirmed purchaser

One phone call to finding your perfect hotel at a good price

Very easy to use website. Quick and easy very accommodating. We have used Hotel Direct on several occasions. Because of the service we were given for our first reservation, we have had no hesitation in using this company again and again.

We have no reason not to recommend Hotel Direct
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Review by confirmed purchaser

simply the best

looked on numerous sites but found that direct hotels to be the best this my third time I ve booked through direct hotels, and i check out the competition every time i book and i find offer the best deals.
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Review by confirmed purchaser

simply but very professional

Easy to book online with ,and very professionally kept updated of your booking details
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Review by confirmed purchaser

Well perfect services

Well friendly costumer service I a m so happy with this site I will book with them million times
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Review by confirmed purchaser

Excellent!

We got what we expected, a good quality, great value 4* Hotel
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Review by confirmed purchaser

Excellent service

We booked our fave hotel in London with Hotels direct.We booked on a Sunday night and we spoke to a girl who was both friendly and knowledgeable straight away.
The eventual price was nearly 30 percent cheaper than the hotels direct website
All in all a great deal,friendly service and no automated options asking us endless stupid questions and then ending up on hold for twenty minutes
This was proper customer service,take note Barclays and the rest of you faceless big corporations !!!
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Review by confirmed purchaser

They did what it said on the tin with flying colours

used this site to find a hotel in London.

Used there hidden gem hotel which was a absolute bargain !
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Review by confirmed purchaser

It does what it says on the tin!

We went on -line to book a stay in Dublin and we got the best deal on Hotel Direct,it was
very simple and when we phoned them they were very helpful.
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Review by confirmed purchaser

Great value

Hotel was lovely. Very easy booking
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Review by confirmed purchaser

clear,politely ,coherent and helpful

Would recommend this service as it was clear and concise
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Review by confirmed purchaser

brilliant website

I would not hesitate ti recomnend hotel direct " they do what is says on the tin"
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Review by confirmed purchaser

very good chice when going somewhere new.

We found this guest house in Edinburgh and it was great. The experience with hotel direct has been a pleasure.
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Review by confirmed purchaser

An excellent hotel, staff and rooms warm and welcoming

Perfect location, lovely room, staff helpful and friendly. Will definitely return when visiting Brighton again.
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Review by confirmed purchaser

Good we are hoping to get nicer rooms for our guest from Australia

Hope we get extra special rooms our relatives from Australia ate excited x
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Review by confirmed purchaser

1st rate service

started the booking online but due to a problem with the transaction site i had to call Hotel Direct, 1st off the number was a free phone, always good for customer service, 2nd, the lady i spoke to sorted my problem out very quickly, I'd use them again anytime
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Review by confirmed purchaser

Excellent service

The service provided by Hotel Direct was excellent. Choosing a hotel and booking using their website is simple and effective. That together with the later confirmation that the booking has been checked with the hotel offers comfort and assurance. The special offer room choice offered was excellent. Using Hotel Direct is thoroughly recommended.
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Review by confirmed purchaser

efficient and helpfull

the person on the phone was most polite and very efficient in dealing with my call. there were no hidden extras or trying to give the hard sell just factual information. she consulted and came back to me quickly dealing with my changed booking. A good experience that would lead me to use them again.
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Review by confirmed purchaser

An easy on-line transaction to book, and a fantastic Covent Garden hotel

An easy on-line transaction to book, and a fantastic Covent Garden hotel

Hotel Direct Details

Arrival Assurance™

Why would you book a hotel with a company that doesn't check your booking? Only Hotel Direct checks your reservation 48 hours prior to your arrival and sends you a reminder confirmation with the names of the people at the hotel and at Hotel Direct, who re-confirmed all your reservation details. This ensures there are no unwelcome surprises at check-in and you can travel with complete peace-of-mind.

UK-based customer service centre: 0800 633 8000

Call our friendly UK service centre for the very best hotel prices and expert advice. Calls are free from UK landlines. From a mobile, tel 01872 261 100; your normal mobile tariff applies. From the Republic of Ireland, call free on 1800 937 937.

Up to 75% off published hotel rates

All Hotel Direct rates are discounted with up to 75% off hotels' published prices. Check-out our Hidden Gems™ and Dial-a-Deal® hotels for exclusive offers.Hotel Direct staff are awaiting your call 7 days a week. They get up in the morning to find you a fantastic hotel deal!

Best price guarantee

Hotel Direct tracks hotels' own prices and other agency prices to ensure their rates are always the lowest available. However, in the unlikely event that you find a lower rate after booking, call Hotel Direct and they'll refund the difference.

Earn Points

Earn Reward Points with every reservation which you can redeem against future bookings or give as a Gift Voucher.

1000s of hotel reviews

Hotel Direct has one of the biggest resources of hotel reviews on the world wide web. All are genuine reviews left by Hotel Direct guests and offer a fantastic way of comparing and assessing hotels.

VAT and service always included

All prices displayed on Hotel Direct's website are per room and include VAT and if applicable, hotel service charges. Prices are the total price for all guests. There are no hidden extras.

About this company

The only hotel agent with a Google 5 star seller rating. Customer service really differentiates HotelDirect.co.uk. From an expert UK Customer Centre (0800 633 8000) to their Arrival Assurance™; a unique check of your reservation with the hotel 48 hours prior to your arrival.

Visit Hotel Direct

Contact information

Call us on: 01872 261 100
We live here: Bridge House, St Clement Street
TR1 1ER Truro
United Kingdom

Category

Hotel Direct is ranked 3 out of 49 in the category Hotels

Hotel Direct is ranked 4 out of 62 in the category

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