A great service at a great price with excellent customer service
We wanted a quality hotel near everything in London at a price I could afford. Hotel direct offered the perfect solution. I made a mess of my booking and contacted customer services and they sorted the issue immediately. I felt Hotel Direct really cared about the service that they offer and strive to get things right. It is reassuring to have both phone and e mail contacts who responded immediately. A great company offering a real service! Thank you
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