Hotel Direct were very helpful explaining location of London hotels and the prices were much lower than booking directly with the hotel. As I am not too 'internet savvy' the free phone call was a great bonus to be able to book over the phone. The operator was knowledgeable, very helpful and efficient. My confirmation was emailed back to me immediately to print off and take to the hotel. Also there was an extra 10% discount as I had previously booked hotels with them.
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