This hotel was brilliant we were down for the rugby and it was only a 15 min walk to Murrayfield and not much more into the centre of Edinburgh. The staff were very helpful couldn't do enough for you, our romm was on the 4th floor brilliant views across to Murrayfield and beyond. Will recommend this hotel to everyone had a fantastic stay.
The representative I spoke to was friendly, courteous and explained everything to me clearly. Made sure all the booking details were understood before confirming and I didn't feel rushed or pressured into anything. He was enthusiastic about our trip which got me into the holiday spirit straight away.
The lady I spoke to was great as I had no idea which hotels are located within walking distance from the restaurant in Soho where we are meeting friends. She found a hotel within our price range with B & B and within a 10 minutes walk. I would use again and recommend to a friend.
Never used Hotel direct before but wanted a hotel and theatre booking. All very easy to use and I like the way that I got an e mail 24 hrs before we went confirming that the hotel booking had been made.
Good price, better than other sites. Try it, it is good.
The room was nice but bathroom was poor. Tiles cracked and stained and skirting to the bath was missing. Although clean, the bath was old and I didn't feel i wanted to use it. For a 4* hotel the bathroom wasn't up to standard in my opinion in comparison to the room and the rest of the hotel.
This website informed you of everything you needed. You can search for hotels that are within the postcode of where you are staying so you can find a hotel quicker and easier than other websites.
Just rung Hotel Direct & they've sorted out a family break just after Christmas after having spent hours trawling the internet - dealt with my queries quickly & efficiently so would recommend them.
No problems after Hotel Direct booked my hotel They phoned the hotel a few days before I was due to travel to confirm my booking and sent a text saying that the hotel was expecting me And gave me the name of the person that phoned and the person at the hotel that confirmed my booking
Very easy to use website for on line booking. Quick email confirmation and the email received a day before travel is an excellent idea to confirm your travel bookings. Would definately use again as the rates I got through Hotel direct were alot cheaper than other comparible sites.
I paid up-front for my hotel booking to get it a bit cheaper, but came unstuck when the theatre cancelled my show! I re-booked my show for a different day and, after having explained to your staff that it was all booked as a surprise for my partner's 50th birthday, they very kindly not only changed my hotel booking for me, they also requested a complimentary upgrade and, to top it all, I received some money back, as the hotel wasn't as expensive on the day that I had changed it to!
I will be using your website again and will be recommending it to everyone I know :-)
We booked a hidden gem in London. Very happy with the service we received. We got a great hotel in a fantastic location for a really good price. Booking was really easy. Booked on the internet and received a confirmation within minutes. The Hotel we were allocated was then confirmed the following day. I also liked the way Hotel Direct sent me an email a couple of days before we travelled - to say that our booking had been checked and re-confirmed with the Hotel. which gave me peace of mind that everything was ok.
Hotel Direct were also great when we got stranded in London after a huge storm. No trains were running so we needed to book into a hotel for a further night. One quick phone call and we were re booked into the same hotel for the same room rate as our original booking. We were also fortunate to get a fantastic room upgrade too!!!!!
It makes a nice change to deal with a straight forward, efficient company. We were very happy with the service we recieved and would definately use Hotel Direct again
I would most certainly recommend this hotel to any of my Frieda and family. We were greeted very warmly by the staff, particularly Mitchel in customer relations. We had a fabulous time and this was complimented by the fact that we were looked after so well by the staff at the Thistle. The breakfast is fantastic too!! Looking forward to our next stay next year.
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