as you know I don't like using computors, I cant even spell it. but we wanted to do something for my 50 nextyear, wifey is in a wheel chair now, and needs help with her bteathing, so London seems a good idea. looked a few hotels, saw one we liked the look of, click ,click hotel direct took over, rang hotel to explain wifes medical needs, blah,blah blah, and all sorted, great helpful bloke at the end of the phone. wonderful services, cant aait to get threr
Have used Hotel direct before. Very happy with service then, so telephoned them direct to book a London hotel for a girlie weekend. Yet again, the staff member i spoke to was more than helpful. She was very cheerful and obliging. She found me a great hotel at a good price and wished me a pleasant stay. Will make Hotel Direct my first port of call for leisure breaks as i know i will not be disappointed.
Not good if you need to take your time to consider a decision though.
I needed to google maps because of location and the woman didn't want to wait.
First class service from this site both at the beginning the middle and the end .I will certainly use them again and have no hesitation in recommending them. The hotel itself really was the tops.
Hotel Direct made the booking of a Theatre Break in London very easy and quick. What more could one ask? Confirmation etc. was very promptly sent by email, together with full details of the hotel, ticket booking agency, etc. They even sent an email two days before the planned trip confirming they had rechecked all details with the hotel.
I found all of the information and guidance on the website very clear and there were good and honest reviews available and clear pricing and discounts etc. The hotel I booked was recommended as a "Hidden Gem" and as I was booking for my elderly parents, I needed reassurance and plenty of information in a simple format with easy access. Thank you for a grat service, would recommend to anyone:)
I used the phone booking option as I booked on the same day. Friendly and efficient staff with immediate follow-up email confirmation, all took the strain out of finding a hotel at short notice.
Would use hotel direct in future it was so easy.
We booked an anniversary break in London with a show ("Let it Be"- the Beatles nostalgia experience!) The hotel was excellent and the show was great. Overall a fabulous week-end to celebrate 40 years of marriage.
Booked short break with Holiday Direct. I made a mistake with my booking. Called customer service who were fantastic and sorted it out within minutes.so recommend them. I certainly will use their service again.
I decided to go away for the w/end next march and you know the problem with that,cant book that far in front then I thought give hotels direct a ring and bingo fab phone call great fast service will be using them all the time,
Ist time of dealing with Hotel Direct and was delighted with the courtesy and satisfying
way my requirements were met!.
After receiving 'immediate' confirmation of my booking on line,I requested a copy by post which I received the next morning!.
I would have no hesitation in using them for all future bookings and would urge you to do similar,I cannot speak highly enough of this excellent company!.
George Meikle ----Hamilton,Scotland.
Really professional very prompt and no issues whatsoever . Even needed a copy of my initial confirmation as I'd accidentally deleted my original and I got a response in less than 5 minutes! Spot on
I checked out many comparison sites and this one came up with the best price. Quickly.
Hotel Direct recently booked a birthday surprise hotel stay. Had never used them before and to be honest as I work in the holiday trade myself I would usually make all my bookings personally. This time their secret hotel section caught my eye and I decided to take the plunge. How good were they, EXCELLENT! My booking was made via their website, easy to do and quick to respond with confirmation and the name of the secret hotel. How pleased was I, VERY! My stay was in the Cumberland Hotel, perfect for what I wanted. Hotel Direct were quick, efficient, sent paperwork straight away and even confirmed my booking to me 2 days before travel, in fact they did everything as I would have done and saved me all the hassle certainly 10 out of 10. Will definitely use them again and recommend to friends and family. P.S. my room was lovely at the hotel. Thank you Ross at Hotel Direct.
Booked a two night theatre break on line with Hotels Direct. Excellent choice of hotels and went for a Hidden 4 Star Gem which turned out to be a high quality hotel in Mayfair - a perfect location for all attrractions.
The website was easy to negotiate and took only 10 minutes to complete my booking. Would recommend this website to anyone looking for a simple and cost effective was to book a short break.
We booked a theatre break through Hotel Direct, and have just had a fantastic weekend in London! We received an email 48hours before our check-in to re-confirm our hotel was definately booked - which was a really nice touch. Our hotel, Bloomsbury Park Hotel was lovely - clean, great location, good food and the staff were brilliant, they couldn't do enough to help us. We had no problems collecting our theatre tickets for Jersey Boys from the box office, and had a fantastic evening out! Booking through Hotel Direct was very easy and the advisor was really helpful - having now returned following our trip, we would thoroughly recommend their service and will definately consider using them again for our next weekend break
I booked a hotel and theatre ticket together and received a phone call the next day saying the hotel I had booked was full. Their service was quick and helpful and the matter was solved promptly and politely. Would recommended to anyone.
i recently booked a room at st giles in london through you and when i printed off the reciept for same i had booked the wrong date as i had aready booked the show panic set in rang you,r guy and wit6hin five minutes sorted very impressed and i got it cheaper than the first booking very grateful many thanks / will deal with again,
When I had to make a change to my booking my phone call was handled quickly, without any fuss and in a very friendly manner. Because of this I'd certainly use this service again and happily recommend it.
My mum and I decided to go to London to see a west end show. After looking through a variety of internet sites, Hotel DIrect caught my eye. The seats they offered at our chosen show did not seem to be available elsewhere including booking direct with the theatre. The hotel that was offered with the seats was classed as a 'hidden gem' that is you would not receive details of the actual hotel until you had made the booking. I had never booked a hotel like that before so was a little sceptical. However with a little bit of careful reading of the description I managed to find the general location. Once the booking was made, exact details of the hotel arrived. A few days before we were due to arrive at the hotel, I received a text message confirming our arrival. When ee arrived at the hotel, we were extremely pleased with the standard and location. Tahe hotel staff were fantastic. When we arrived at the theatre, the tickets were ready for us, so we collected them within 30 minutes of the show start time and walked in. All in all a superb service which I would highly reccomend to anyone.... they made what could have potentially been a difficult trip an absolute breeze!!
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