Only the 2nd. time I have needed to call for a service engineer and my tub is TEN years old ! although I have regularly carried out the maintenance and cleaning recommended I think this speaks volumes for the product. The engineer attending was punctual,polite, and helpful regarding the workings of the tub. Thankfully the fault turned out to be a minor one, so we were both happy, Thanks again to HOT TUB CHELMSFORD !
PS I forgot to give Dave Mathews a mention.
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