I was looking for a sign in slate for a new house in Scotland, this fitted the bill exactly. It arrived on time and was exactly how I had designed it on the website.
The website itself was simple, straightforward and easy to use and as stated before the actual sign whe it arrived was exactly what I had ordered. The quality of the slate itself is beautiful, I can't wait to fix it up outside the new house. I would recommend this company to anyone looking for a new house sign the whole experience was very easy with very helpful staff who explained what would happen and whe it would happen. A very positive experience.
Most companies have embraced on-line selling - few have implemented it as well as Atlantic Signs. Every aspect of the purchase process was slick and user friendly and the on-line design tool was a joy to use. Communications from the company were good without being over-the-top but the highlight of the purchase was the sign itself. It was well packaged and arrived on time and in good condition. It was beautifully made, the quality was excellent and it came with a really useful glossy guide to hanging the sign and future maintenance. All-in-all a superlative service. I would strongly recommend Atlantic Signs to family and friends - and no, other than being a customer, I have no connection to the company!
The 2 gate post signs made for our development of flats in Eastbourne have been well received by all our owners - increased the value of his flat said one!
I do however have 2 comments:
- Mr Carthew should keep track of who he is dealing with. It was slightly irritating to receive several emails addressed to Alex Bargioni, who is our management agent at a different physical location and clearly on a completely different email address. Even more irritating was that it continued to happen after it had been pointed out.
- The peg holes on the back of the signs are obviously not jig set. The distance of each from the tops and sides of the signs was a millimetre or two different, making a simple job of securing the signs horizontally into an unnecessarily complicated one.
However, these 2 points did not detract from what was otherwise excellent and friendly service from Kath and Jo, nor the final appearance of the signs once in place.
We chose this company to buy our house sign from because their website enabled us to see all the different ways our house name would look on different signs before committing. Therefore we could see exactly what we would be getting. Website also easy to use and good communication from company. Sign delivered in 2wks as described. Extremely pleased with our slate house sign, couldn't wait to put it up! Thankyou
I have just recieved my order, delighted with the product yet again! Icannot fault Atlantic Signs, the whole process from ordering to delivery was easy and efficiently handled.emails keep you informed of your orders progress and delivery advice is always spot on.Well done. I would recommend your company without hesitation.
Just received our second house sign - the first was so good we had to have another for the driveway! Despite me sending my own paint to Atlantic signs, which was the wrong type for slate, the team liaised with me politely and efficiently and ended up delivering exactly what I'd asked for - and bang on time. A happy customer with a very smartly-signed house!