A Stihl long arm hedge cutter at a good price. Ordering and planned day of collection all worked very well. My gut feeling is this company should move to larger premises with more parking, one delivery van blocked the whole entrance in and out for 10mins. The showroom should be bigger with more stock on display. I think sales would increase dramatically. On arriving it is more like visiting a loading bay at the back of a big department store all works well but you are not encourage to stay and look around, its a case of you have what you ordered and came for so now on your way. I felt I was better off on a lap top in the car park than in the shop for seeing full range of stock on view. A customer loo would be handy as I travelled 35 miles with 1.5hr delay on M25. As I said I think this is all due to inadequate premises and site and general shop layout and no criticism of good staff. I am also not sure if the shop prices are the same as the internet?
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