Best price I could find on internet for Stihl long reach hedge trimmer. As with all Stihl products must collect from shop. My hedge trimmer was ready and waiting for me fully assembled. Experienced member of staff provided me with full details on operation and safety advice. Shop superbly stocked with full range of items to hire or buy. I know where to buy from in future.
I'd ordered a Makita circular saw from HSS Tool Shop, but accidentally ordered an incompatible blade. I was really delighted when they called me to double check if I had made a mistake, then substituted a correct (and better!) blade for no extra charge!
I will have no hesitation at all it returning to them in future, and highly recommend them to anyone. This truly is "above and beyond" customer service!! :-)
I made a mistake in my order, by ordering the more expensive next day weekend delivery. A quick phone call and a refund was arranged and the goods arrived without problems. This seems to be a good company at reasonable prices, better known for their hire services I think their selling stock is similar to their hire stuff which is a good sign. Website not the most sophisticated but still works fine. Recommended
I bought a Honda EC2000 generator. Ordered online but as with Stihl products you have to collect in store. Machine was filled with oil and full tank of gas and was run and tested before I picked it up. Got it home and it starts on first pull.. Couple that with great prices and it's a no-brainer to be buying tools from HSS .
Easily ordered on line and received a very promt response on the advised delivery date. This was followed up by a despatch and ETA email, and sure enough the goods arrived on time.
I can not fault any part of hsstoolshop's service. A fantastic price, really good comms, and very quick delivery, what more could you ask for in this day and age!
I'm really pleased with the cordless Makita biscuit jointer I purchased. It beats using a router with a biscuit jointing bit by miles. The communication I had from HSS was first class, with regular updates on the delivery process. I also could not find this tool cheaper. Well done guys, I will definitely use you again.
After buying my Makita Router to find out when i got home it didnt come with a carry case, HSS were the only place i could find with the case for sale and was more than happy with how easy it was to place my order and shipping time.
I was looking for the Makita BMR101W DAB Site Radio. Having checked several places (locally & online), I found HssToolShop to be the best price collective price of item and P&P. (Note here, HssToolShop was FREE P&P. Some other online shops were marginally cheaper but charged for P&P which put them way above what HssToolShop offered).
From placing the order to delivery, I was kept full informed by e-mail of the proceedings, which included courier & tracking detail. The unit arrived the next day in pristine condition having been incredibly well packaged.
I am an extremely happy customer. Thank You HssToolShop
Simple website that's easy to use, very fast and efficient free delivery. Competes with everyone on price. I will definitely use/recommend this company again.
I found the website very easy to use and the registration and purchase to be very well done and clear. The prices clearly showed whether they included VAT or not, unlike other competing websites who leave you in the dark until the final stages of payment.
Delivery was next day and the item was well packaged. I was kept up to date with emails telling me the status of my order.
Very good service - goods received next day. Good price and good email communication
The Makita BUR181Z cordless string trimmer arrived next day in a pristine, unopened manufacturer's own box. This was very well packed in a strong outer box with plastic air sachet protection inside. The product is extremely well designed and manufactured, and HSS are to be congratulated for stocking this line. I was not able to find better value anywhere else - and I did try very hard!
I have nothing to complain about with regards to my shopping experience with hsstoolshop.co.uk.
I ordered the item that I wanted one evening, the next working day it was on its way, the day after it arrived at my house.
The price was the second best that I found scouring the internet, but they looked to be more reputable than the other shop.
Very happy, will use them again when I need to purchase more tools and will recommend them to my friends.
Good service from knowledgeable expert member staff who went out of his way to make sure I was happy with my purchase
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