Hard To Find HTFR reviews

Hard To Find HTFR reviews

Excellent
9.1
from 0 - 10
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Great service & communications

Processed my order quickly & shipped immediately. There was a missing headphone adapter & they responded quickly via email & arranged a replacement part shipped direct to me.

Great service & will buy from them again!
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Blast from the past!

i love the fact that you can listen to the mixes before purchasing. The prices are great and delivery was good.
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True Customer Service!!

Some companies pay lip service to customer service but not Hard To Find. They mean it when they say that their customers are important to them. Try them for yourself.
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Excellent and highly recommended

Fast delivery, great communications, good quality products. Second time I have dealt with these guys and am continually impressed
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Reliable and easy to deal with.

Overall very good but certain vinyl availability is restricted and sometimes over priced compared to other sites.
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Very good seller, quick delivery

A very good service indded, I ordered the wrong thing and returned it with no quibble. Re-ordered with what I wanted. I will look out for more hard to find items, the next time
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PERFECT

PEFERCT CONDITION OF VINYL
FAST SHIPPING
......PERFECT.....
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SIMPLY THE BEST

WHAT CAN I SAY? GREAT SERVICE AND ONE OF THE BEST STORES IN THE LAND ! BIG THUMB`S UP !:)
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Very good service - first order with HTFR

Very happy with communication and service, including delivery times. Many thanks.
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With HTFR Speed is the name of the game.

I have to say that I love browsing on HTFR. The website's perfectly laid out and easy to use. Placing the order was easy and they processed my order very quickly. All round good service.
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My first order and all good :)

I ordered some classic HARD TO FIND RECORDS and HTFR delivered, well packaged and in very good condition.. Love my tunes :)

Thank you very much Hard To Find Records

Will buy from you again! ;)
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Under new management, take care but looking promising!

OK so I got an email from HTFR, who I had not used for years, saying they are under new ownership and with a discount code for returning customers. The listings pages are easy to use and there is a clear promise that if it says it's in stock it will be. I checked a few wants and genres I'm interested in and found a lot of new-old-stock from the 90s (probably the remnants of some of the distributors who went bust a few years ago), so ordered a whole load, avoiding any s/h stuff . A few days before I emailed in a query about one of my target tunes using the contact form on the web page, but I never heard back.
Making the transaction however was a bit hi-n-miss. I tried to pay by paypal, but the transaction did not register properly, and it returned me to my cart, but with the effect of the discount code all screwed up. After being 100% sure that paypal had not been deducted, I tried again with credit card. Success!
A day or so later I had notification of the delivery date, and it arrived as promised. I ordered Friday night and the package arrived Tuesday - not bad! The records were in the cheapest white record mailers, and because I bought so many there were no stiffeners, and 2 mailers were taped together. The CDs were in a jiffy bag, then the mailers and jiffy were in a giant jiffy bag, folded over and sealed in a plastic mailer bag. I wouldn't be too happy if a single record arrived in that style of mailer with no stiffener, but this was decently packaged and everything was undamaged. The vinyl and CDs were all new as promised. a couple of sleeves had storage / handling wear including bends, but nothing too serious for 15 year old records.
Like I say I ordered no second-hand stuff, got no response to a query and the transaction system leaves a bit to be desired, so a cautious 3 stars in spite of excellent product and quick, well-packed delivery.
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Classic Acid at BARGAIN price!

Just got a really rare 1988 Classic Acid House record for a tenner!!! Acid Crash by Tyree on House Musik records, Chicago acid at it's best!

Discogs eat your heart out!

WINNER
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I love HTFR's vinyl service...

I ordered some classic HARD TO FIND RECORDS and HTFR delivered!! Well packaged and in very good condition.. Love my tunes... Thank you very much HTFR...
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Awsome!

Shipped out the same day I ordered and it took only 7 days before I got them here in Norway! Super happy!
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HTFR

Very competitive pricing, my order was delivered very quickly. Cannot fault the product or service in any way
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Logistics wise (from processing an online purchase to shipping), is fundamentally sound.

So far, so good, with the Gold Shipping, trackable via "Parcelforce", plus it was safely/successfully delivered accordingly (from Birmingham UK, towards Manila Phils.)

On the other hand, still hoping though that the HTFR online transaction system CAN come into achieving a more excellent services, perhaps once they can add more shipping options such as "UPS Express" (or the likes of it) - so that its services can also accommodate clients whom most likely would be in REAL NEED of their purchased goods be delivered accordingly ASAP (at the most, within 2-3 days of delivery 'impromptu'; even good for those who are outside UK countries/continents). 2 cents though....

www.htfr.com Details

About this company

Visit Hard To Find HTFR

Contact information

Write to: sales@htfr.com
Call us on: 0121 622 3269
We live here: 66 Rea Street South, Birmingham
B5 6LB Birmingham
United Kingdom

Category

Hard To Find HTFR is ranked 29 out of 87 in the category

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