Hired the vehicle for 24 hours. The vehicle was located at the right place, in a a good condition. Even driving was very smooth. The pictures on the website closely reflect the actual van- so I got what I wanted. I did not get any problem whatsoever. And its not that expensive. I would certainly consider Icanhire in the future. And would definitely recommend my friends.And its a brilliant idea this whole concept. Thanks - DhiDil
I'll never go into a rental office again! After a straightforward sign-up process, you use the website to specify your location and book the type of van you want, and for exactly how many hours you want it. On the day of your hire you receive an email containing the exact location of your van, a customer number and a pin. You drive to your van (mine was only a quarter of a mile from my house), stand outside it, and call the booking line. After keying in your customer number and your pin, pop! the van opens. You then receive a text message with the code for the keysafe inside the van. Pop! You have the key. At the end of the hire you return the van back to its spot, check carefully that you haven't left anything in it, lock the key back in the safe, shut all the windows and doors, get out, and call the number. Pop! The van is locked and your hire is finished. Once you have hired a van once, it is easy to hire the same van at a future date. The service is extremely convenient and cost-efficient, and the technology – automated phone system, remote locking, etc. – worked without a hitch. I'll be hiring the same van again in a couple of days. One recommendation: write down on a piece of paper the following information, once you have it: customer number; pin; keysafe combination. Otherwise you'll be frantically multitasking on your phone to find the information to key in.
The whole process of renting was extremely simple. All I had to do was drive over to the van, speak on the phone for a couple minutes in the van magically unlocked. The van was exactly what I was expecting and exactly as clean and tidy as you get in any hire car. A nice extra is the text message that tells you how much fuel is in the car so that you can put it back with the same amount. Because you rent only for the amount of time you need, it it actually was much cheaper than other companies I looked at. Overall I had a great experience and would definitely use them again. Great job!
This is an excellent company I would recommend to anyone. I simply got a quote and booked online, a 10min conversation to confirm license details and that was it. I love the fact u can hire it hourly because so many companies only do day hire. I also love the fact you just rock up to the van, ring a number and the van unlocks for you! Easiest automated system I've ever used!! Highly recommend!
Excellent value and the best vehicle hire process I have ever come across! The booking process was superb, booked online and got a call back almost immediately; the person who completed the booking was very polite, efficient and informative - all very important factors to me. The automated (unlocking & locking ) system was brilliant and the van was just what I needed (had a dent and scrape down one side but, so what, its a van for shifting stuff!). In conclusion, next time I need a van I will be using icanhire!
I needed to hire a van for a couple of hours. After a disastrous attempt to get one from B & Q, a friend recommended Icanhire. After a simple registration procedure I was able to pick up the van, do what I needed and return it for a third less than other companies.
I had a 1 day hire, easy to locate the van and an easy automated check in and out service, none of the normal shop things just straight into the van and out again , I CAN HIRE is a great easy to use company i would really recommend these, better than enterprise.
You should try Icanhire.com because I tried it and had a good experience. They are hassle free, friendly and extremely convenient. You pick up the van from a set location which they give you and you just bring it back to the same spot. Simple. No Offices, no worries. Thumbs up!
Booked a van with them on friday for the first time on friday for all day sunday. The site said they were meant to call me withing 30 minutes. Tried to call them the next morning only to find out that they don't give you a phone number to call instead just an email/webform (the latter didn't even work for technical reasons). They finally called me back Saturday afternoon saying that the van has been taken and suggesting a different one an hour away from the other one. I had to rearrange with others as it was for a house move, and decided to upgrade the vehicle, after spending about half an hour being in queue (called them back on the number they called me from) I was told that they can't give me a car as the DVLA office has closed by that time. Really shoddy service, I would recommend avoiding it at all costs!
I was looking to hire a van to move furniture etc. locally to where I lived in Brighton. You can imagine my surprise when I found a service similar to City Car, only for vans, and at a reasonable cost too! Completed the booking form, was contacted as informed and all instructions were clear and explicit. The company even sent the, out again, when I lost them as a result of having to re-boot my iPhone. No problems at all. The van was where they said it would be and drove well. I cannot recommend Icanhire highly enough, I shall definitely be returning as and when I need a van!
Would definitely recommend following my first experience of using icanhire. Easy to use service, quick, good contact throughout rental with details emailed and texted. Solved a fuel gauge query very quickly and efficiently.
I have used weekly ICANHIRE for 2 years now and I can genuinely say you can't find a better hire van company out there! ICANHIRE are very flexible with very affordable prices. On the rare occasion I've had an issue with the hire van ICANHIRE have never left me without a van and always dealt with any issues promptly. If you’re like me and respect the van you shouldn't have any problems. Unfortunately there are people out there that don't have the same level of respect for the vans and ruin the experience for others. The vans are regularly serviced and cleaned so this is not a problem. Again I can't stress how much I rate ICANHIRE as a business. You really can't go wrong if you need to hire a van!!!!
The automated pick up and dropping off via phone was very simple I was expecting it to be a pain from past experience with other companies but it was easy. I had booked from 0900 - 1630 but due to London traffic jams was running late rang them up and they extended my rental till 1730 at no extra charge. The van was clean and although it had a few dents etc was in a good mechanical state. I would definitely use them again.
This company offers the best service I know you choose the time you want to hire and return the vehicle you pick the pick up place which is local to you so no real travelling involved and most important very reasonable rates and because it is a 24 hour service there is no time limit as to when the vehicle has to be returned. I would highly recommend this service to anyone wishing to hire a vehicle
Sounds great, should work! Until you have an issue like I did. I hired the van for a 24 hour period to move my daughter into her flat. It was raining the day we hired and while driving to pick up her furniture the van lost all power. Me not being good with phones had a problem getting the information from the phone whilst on it. However after 15 mins the van re started. We got off the m25 and carried on. Again 5 miles later it did it again and we had to push the van 30 yards to our destination. I got on to the company and complained. They said to wait until an engineer could get to me. We were moving!, I had no time to wait. I was asked to return the van. This I did and re hired another van from a reliable company. After being told I'd get a full refund I'm now told the vans fine. So no I can't have a refund. I had it 4 hours waiting for the flat to exchange, so did nothing with it. But it seems I'm a liar as I've used it! And the vans ok. Maybe it is in the dry. But in the wet you take your chances. Hired from Romford near Aldi...... Don't bother !!!!!
It's a great way to hire a van especially when wanted to collect and return outside normal office hours, weekends and bank holidays. It's easy to book and chose the most convenient van for you on their web site and the automated collection and return system is excellent, it's worth writing all the details down before collection, it makes it easier than referring back to your phone at every step.
The van I've hired is a bit beaten up but it's cheap and convenient so that's not something that bothers me at all.
I'd recommend iCan Hire to anyone looking to hire a van for a short term booking.