I needed a van at very short notice used google found ican hire web site found local available vehicle made an enquiry 15 minutes later I am contacted very professional service no paperwork clean comfortable vehicle thought it would be hard to access vehicle but all done via phone so simple even to someone as computer illiterate such as myself, I would definitely use this company again and would not hesitate in recommending them to friends, family, thank you !
Hired a van bit sceptical not having an office to attend where face to face contact for any problems, BUT what a difference hire when I want for as long as I want local and at a time that suits me. Office hour firms tie me into their hours for collection and return and at least a full day hire. Picked this van up from a local street early hours to miss traffic. returned when finished early evening. So clean and simple. Next day my time is my own, I dont have to fight morning traffic to return a van during office hours so can get on with earning ready for my next use.
Highly recomend, wish I had found them years ago.
I like the company because the vehicles are always very close by and in good driving condition. The service is 24/7 and the price beats any competition that I am aware of.
The customer service is quick and precise, there are no "funny" practices that don't make sense. Everything is as efficient and reliable as it can get. Without hesitation would recommend this company to anyone, who likes to be in control of logistics without paying through the nose.
After the initial booking, which takes about 10 minutes with a quick phone call, you can book any vehicle in minutes at the best rate I have found.
Convenient drop off and pick ups 24 hours a day all over London.
The condition of the vehicles vary from new to old.
I have used them several times and I would definitely use them again.
Very helpful staff on the end of a phone.
No worries, best hire company I have used.
It was so quick and easy to book, the lady on the phone booking with me was really helpful. Getting into the van was so easy and so good to just drive it away, really easy to park up and leave the van at the end of the day. Even had to call midway through to extend our booking and did so with no fuss whatsoever. Really good experience, would recommend it. oh and its really reasonably priced too!
I did attempt to use this service last year, unfortunately the van had been double booked, these things happen, not done on purpose, didn't quite get the response from the customer service centre I was looking for, but did get a full apology from the boss.
This time worked like a dream, I drive Fire appliances for a living so I know if a vehicle is in good order, and this one was first rate. I would have no problem recommending this service to friends and family.
I needed a van to transport some furniture. Found this company on google and made a reservation. As this was my first rental with them I had to wait for them to verify my licence with the DVLA. This delayed the pick up by 1 hour but might be due to the fact that I wanted the van at 9am on Monday morning. Once the Driver's licence was verified I picked the van up. Found the location immediately and plenty of space to leave our car there. Loved the easy and quick check-in and check-out procedure. Definitely will use them again should I need to transport anything.
I needed to hire a van for just an hour to pick up a sofa from a friends house. I searched for a company that would let me do this and this was the one. An extremely good price for an hours rental and so easy to use. Picked it up, did the job, dropped it back off- no hassle, no fuss, very good value for money- win win win! Will certainly be using it again and recommending to friends. A brilliant idea that just works! Well done icanhire.
Hired a van for two hours and was very satisfied with the service, honest polite staff on the phone and clean tidy van. Was very happy with the price too. I would 100% recommend this company to family and friends. Really easy, hassle free way to hire a vehicle
Vans are located nearby. There is no lengthy check out, no big deposits, and a very reasonable hourly rate. Everything can be managed over the web with a mobile and there are no nasty surprises. Pretty cool altogether really.
This is how vehicle hire should be, book anytime on line, reasonable prices, clean vehicles, accessible 24/7 with easy to use automated locking and unlocking of the vehicle, great customer service and hire periods from as little as 1 hour so great for those little local pick ups. Have recommended to several people.
being able to pick up a van and not have to spend time filling in paperwork and get charged for the time you use it rather than a whole day price is the way forward for vehicle rental
Darren Stuart found this review useful
Very convenient as a van is located a mile or so away. Automated system worked very well as long as you have all your IDs and numbers to hand. Especially good for weekend moving when returning a vehicle later on Sunday is near impossible using conventional hire.
Oh, by the way, it was almost half the price of the best conventional quote.
Used this company a few times and never had a problem with them. Would highly recommend them to anyone. Convient locations and its great to be able to hire one at short notice over the weekend! Had to extend my rental by an hour and didnt have any issue doing this. Great way of renting. One suggestion - It would be nice if you were given an extra 10-15 mins to get the van opened and visually checked before your rental time starts. Will deffo use again!
It's a great idea & the price is right. Really convenient for booking a van for a Saturday or Sunday. I love that I can pick up and leave any time of day or night. Any issues I've had have been dealt with extremely efficiently. I've got to say that the customer service has been exemplary - very friendly, efficient and attentive. With this kind of service they're never going to be able to guarantee that everything's always going to be perfect with the vans, but they go out of their way to put things right & that's what counts. Will continue to use this service & recommend to friends
Ican is a fantastic company and I never rave much about companies, but this company goes one step further to help you get what your after.its customer service is superb and its overall way it does things l feel betters anything in the uk.thanks ican.
I needed a van for moving house and wanted the flexibility of extended hire and working late into the night in case things ran over as they tend to. The automated collection and return service was perfect. The process was very slick and well explained. Vehicle drove great and more than met my needs! Will be back soon!
It was a little strange at first because you do not take the vehicle from a person, but the customer service personnel were very clear in their explanation. The automated check-out and check-in was very easy and impressive. I needed to extend the hire and customer service were very accommodating. Vehicle drove really well, not surprising since from its plate number it was less than a year old. I thought the price was competitive and I liked the fact I had many options as to where to pick up the vehicle. I was very pleased and highly recommend! Alexander C.
Trouble free... Van waiting at designated location... Smooth and easy pickup.... Van mechanically sound... Wanted to extend by another hour or so and that was no problem.... Drop off equally as smooth as pick up. Will certainly use again.
The first time I used this company, the vehicle would not automatically lock on return. The small print says you are liable. Nobody picked up on even the emergency number.
I gave them another chance this weekend. I returned the vehicle with the exact same amount of fuel as was in it when borrowed, then was charged £15 for fuel. I complained, they falsified gauge readings. The van I hired was barely roadworthy too. I feel ripped off and have no recourse.
Love this service, and unreservedly recommend them to my friends and family. I've used them twice now; once with a van and just today with a small car for a few hours to visit my storage unit in Chelmsford. Book online, go hunt down the vehicle, unlock it remotely with a code and drive it away. I returned mine just over my allotted time (lost in Golder's Green during rush hour) but was assured that I wouldn't be charged any more than my rental price.
Great service, reliable vehicles. I wouldn't use anyone else.
Found this company purely by chance.
Basically the same service as ZipCar etc but without the annual subscription. Ideal if you only want to use the van for a few hours. Much MUCH cheaper than the main van rental companies but about £50!
The service from icanhire was perfect. The booking was easy (with prices beating local firms as 1 day's hire is 24 hours, not the working hours of your local hire company), the remote unlocking was was easy (30 second phone call), van was clean and tidy and the automated return system was just as easy at 1 in the morning when we got it back. I would definitely use this service again and would recommend it unreservedly.
The service did exactly what we wanted it to do - we could pick up the van at a nearby location, at a time of our convenience and return it when we had finished, with no hassle. It all went like clockwork and we would definitely use the service again. We recommend this service unreservedly.
Once registered it is such a breeze to use, No hassles, no deposits, just simple book and collect. The automated unlock and lock system is just brilliant and if there ever is an issue it is resolved very fast.
they have always been able to accomodate at short notices either a car, van
to set up with them is easy cars are usually clean and road worthy not worrying of break down.
i will highly recommend these guys they are really good
This is my second van hire with icanhire.com.
The previous driver had an issue with the van I'd booked and as a result it wasn't available.
Well before my hire was due to start, icanhire.com contacted to me to inform me of the situation and offer my next nearest van instead.
As the van was further away, without even being asked, they offered me an extended rental period at no extra charge and a partial refund on my rental.
I will definitely be using them again.
I didn't have a good experience first time, but that said, they fully refunded me for the troubles I had and they did that promptly. In that respect the customer service was excellent, the delivery not so. However I always give second chances and this time it went smoothly and without a hitch. I would use them again now without hesitation.
I'd strongly recommend icanhire if you want to hire a decently maintained medium sized van (that's all I hire) for a couple of days from a nearby spot. I've now been using their vans for a couple of years for personal use and recommending them to my choir for stage building use three times a year.
At first I found the process spookily mobile phone dependant, but now it just feels like the obvious, unfussy, way to hire a van quickly and at very reasonable cost.
When queries did arise they were handled very well.
I tried to rent a van from various car rental companies but none were open on the weekend. icanhire was the only company i could find that was open and didn't ask for any excessive fees. Booking was so simple, payment was cheap and the rental on the day went really smoothly, everything worked as stated.
Overall i was very please with the service that icanhire offered and will definitely use them again and recommend them very highly.
The benefit of icanhire.com compared to other van rentals is that you can easily access the vans without messing around with paperwork or only when rental offices are open.
And it beats Zipvan for price per hour, and having bigger van sizes.
When I first looked at this I was slightly hesitant as I hadn't ever rented a van without any face to face interaction. However it could not have been a better experience and the service was great over the phone. Well worth using considering in comparison to other rental companies you save bundles.
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