Icanhire reviewed by

London, GB

3 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Really Easy, Ignore the negative reviews...

Bad things always seem to happen to me, so I admit to being hessitant about using this service after I read some of the reviews. However, it was the best van rental I have ever used - booking service is so easy. Van was exactly where it was supposed to be, automated unlocking worked straight away. Damage sheet was missing, but support team answered phone immediately, and noted the damage. The van did have a fair number of dents and scratches, but they are mostly driven by people who never drive vans, so what do you expect?
It was clean, washer was full and it drove really well. Fuel card easy to use too. Automated drop off easy and no probelms. A few days later, the charges were exactly as I expected- I didn't damage the van and they didn't charge me for anything other than the hire and fuel (and the fuel charge seemed too low to me, but I'm not complaining...) I was so impressed, I picked up another one this morning as I need to do an Ikea run - if only Ikea could be as stress free and easy as hiring the van...
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