I have used this company twice now to rent vans. Their system of choosing a van location nearest to you and being able to take it away straight away through pins and an automated credit is really great. My most recent experience had two salient points: 1) The call centre staff were incredibly helpful, even on a Saturday night and even when I was in a panic. 2) There being a CD filled with really cheesy music left in the van from the previous user - was very helpful in brightening the mood in the van considering the radio wasn't playing great. My only criticism is that the vans clearly aren't checked between every rental, I found a few bits of rubbish in it last time and the keys weren't in the safe store. All in all, a great system run by a very good company.
To reply as a company, please log in to your business account.