Icanhire reviews

Icanhire reviews

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Excellent easy and convenient, plus great price.

Would definitely recommend following my first experience of using icanhire. Easy to use service, quick, good contact throughout rental with details emailed and texted. Solved a fuel gauge query very quickly and efficiently.
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con artists

Do not use these people. It's a con.van didn't work.no one answers the phone after they have had your money.
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Outstanding and realiable Hire Van Company

I have used weekly ICANHIRE for 2 years now and I can genuinely say you can't find a better hire van company out there! ICANHIRE are very flexible with very affordable prices. On the rare occasion I've had an issue with the hire van ICANHIRE have never left me without a van and always dealt with any issues promptly. If you’re like me and respect the van you shouldn't have any problems. Unfortunately there are people out there that don't have the same level of respect for the vans and ruin the experience for others. The vans are regularly serviced and cleaned so this is not a problem. Again I can't stress how much I rate ICANHIRE as a business. You really can't go wrong if you need to hire a van!!!!
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Great service

The automated pick up and dropping off via phone was very simple I was expecting it to be a pain from past experience with other companies but it was easy. I had booked from 0900 - 1630 but due to London traffic jams was running late rang them up and they extended my rental till 1730 at no extra charge. The van was clean and although it had a few dents etc was in a good mechanical state. I would definitely use them again.
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The easiest van hire I know

This company offers the best service I know you choose the time you want to hire and return the vehicle you pick the pick up place which is local to you so no real travelling involved and most important very reasonable rates and because it is a 24 hour service there is no time limit as to when the vehicle has to be returned.
I would highly recommend this service to anyone wishing to hire a vehicle
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Not impressed

Sounds great, should work! Until you have an issue like I did.
I hired the van for a 24 hour period to move my daughter into her flat. It was raining the day we hired and while driving to pick up her furniture the van lost all power. Me not being good with phones had a problem getting the information from the phone whilst on it. However after 15 mins the van re started. We got off the m25 and carried on. Again 5 miles later it did it again and we had to push the van 30 yards to our destination. I got on to the company and complained. They said to wait until an engineer could get to me. We were moving!, I had no time to wait. I was asked to return the van. This I did and re hired another van from a reliable company. After being told I'd get a full refund I'm now told the vans fine. So no I can't have a refund. I had it 4 hours waiting for the flat to exchange, so did nothing with it. But it seems I'm a liar as I've used it! And the vans ok. Maybe it is in the dry. But in the wet you take your chances. Hired from Romford near Aldi...... Don't bother !!!!!
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Easy and convenient way to hire a van

It's a great way to hire a van especially when wanted to collect and return outside normal office hours, weekends and bank holidays. It's easy to book and chose the most convenient van for you on their web site and the automated collection and return system is excellent, it's worth writing all the details down before collection, it makes it easier than referring back to your phone at every step.

The van I've hired is a bit beaten up but it's cheap and convenient so that's not something that bothers me at all.

I'd recommend iCan Hire to anyone looking to hire a van for a short term booking.
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Very easy with no fuss

Took ten minutes via internet then phone to dvla. Van in convenient location and in good condition. No problems with the remote unlocking etc. Easy return - just make sure that you have your pin and customer number to hand
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Just fantastic & Hassle free.

Second time I have used the service and this time was at really short notice. The service and everything was great. I just read that it was difficult to get in touch with anyone. I rang at 01:30 and it was the recovery team and she still helped me and in the morning the support team already sorted out everything. I agree if someone is renting for short time please bear in mind it takes a good 10-15 mins to check it over. The tail lift was great for the move and the medium transit was even better and both easy to drive. I would highly recommend and will use again. Would be nice to have smaller vans and cars in Sussex. ;).
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Worked like a dream!

Really easy to find and to get into the van was really simple. It couldn't have been any easier.

Thank you!
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Easy to use and perfect for short hire

I needed a van to pick up a table and chairs I had bought on ebay. Icanhire worked perfectly as I hired for only the 3 hours I needed, at a time that was conveinet for me. The service was efficient and easy to use, including the automated phone service and key safe.
Would use again and recommend to others.
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Easy to use & Great Concept

Easy to use system, pay for what you need. Everything done over the phone, with licence check and payment taken, with no time wasting in an office. Van in overall good condition, Did have issues trying to lock the van at the end but a quick call to their customer service resolved the issue. Will definitely use them again.
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Great when it works, but be warned

In concept fantastic.; if everything works it's great & very easy. However run into any issues and you're on your own.

I have rented twice from this company, first time was ok & went smoothly but the second time did not. During my second hire of 2 hours I could not locate the keys as the advised location was completely incorrect (not even close). I spent the next 30 mins trying to find the keys and calling Icanhire for support, and as a result could not actually complete the task I'd hired the vehicle for. Despite calling, no-one answered. Looking at the damage book in the vehicle several other users had noted the same contact issue with the company. I have fed-back to the company, but no response. Therefore if you have any problem whatsoever with the vehicle, you are on your own.

A second problem has arisen whereby the company are taking money from my bank account with no prior notice or reasoning. I will obviously be raising this with my bank ASAP.

As I say great if it works, but if you really need a reliable hire company this may not be the one for you.
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Very easy and efficient way to access a van.

Was really impressed with the ease of renting this van. Really reasonably priced and the communication from icanhire was clear and spot on! Van was easy to drive.
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Simple, quick and easy

I really liked how easy and flexible the booking process was and reassuring to speak to a friendly member of staff. I was nervous about picking the van up from the street, but the automated service worked really well. I called, gave my details and the doors unlocked, the key safe was simple and managed to check the van over and compare it to the damage book reasonably quickly. Probably took about 10-15 minutes before I was on my way which I would bare in mind if booking for a very short period. The van was pretty dented an scraped but clean inside and was mechanically fine. Definitely happy to use again. In fact I've already booked another for the weekend house move!
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Fantastic value for money

After a lot of searching for van hire, I came across icanhire. I was a little sceptical as to the price and was the van going to be okay, I didn't need to worry. The booking was quick and simple and the driver confirmation call was all good. I picked up the van this morning at the specified time, called the automated number entered my details and the van was unlocked, the key was where it should have been and away I went. Once finished I returned the van to the designated parking area, another quick call and the van was locked automatically, all for £24 for the day. Fantastic value for money. I will be using icanhire again.
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Really great system. So easy to work and great value

This was my first time using icanhire and I will be back. I was needing a van for a Sunday afternoon and any other company I looked at would have meant picking up the van on a Saturday afternoon and returning it on a Monday morning. With icanhire I was able to pick the van up at 2.00pm on a Sunday and return it at 5.30 only paying for the time I was using it. Excellent automated system and really friendly and helpful 24 hour phone support from a real person. Recommended.

Mairead
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Fantastic service and vehicles to move home.

We heard about iCanHire from a friend who has use them before so we thought we would give it ago. I was very impressed with the whole service. When you first sign up with them they call you to confirm your details with DVLA in a 3 way phone call. If they confirm your details match then you can hire from them. The vehicle was clean and only 3 years old. I will be using again when I need a van.
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great way to transport stuff for the day!

Fourth time I am using this company and it never disappoints. Trouble free rental, pick up and drop off. We were running 30 mins late due to traffic and were pleased to establish from one call, that we would only have to pay for an extra hour and not a whole day rate! What a relief. Flexible company at good rates. Its becoming more popular as i was in the car park at ikea in wembley and saw the van with the i can hire logo, i opened the door only to find it was the wrong van, i apologised and ran away :-)

Happy hiring

Mr & Mrs Kentish
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it was great experience

it was great van hire quick and easy i do recommend every one

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