iflorist reviews

iflorist reviews

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6.2
from 0 - 10
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Dead easy to order great value and choice of beautiful flowers.

There were lots of options to choose from. All look beatiful. The alternative choice of colours to suit any personality or room. There are some very unusual flowers that look absolutely fabulous and most impressive was the price. I will definitely be using iflorist again.

The order process is REALLY easy to follow, including the choice of card to accompany the delivery. Really easy to add your own message to the card too. And next day delivery costs are also far cheaper than other national providers.

All in all, a big thumbs up from me.
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Review by confirmed purchaser

Paid for flowers which weren't delivered

When I ordered flowers for Mothers' Day I expected they would have been delivered on the date I selected. 3 weeks later no flowers. Having telephoned and emailed, to no success I eventually got through to a girl who told me there was no form of compensation. I didn't want compensation just flowers! Apparently the problem lay with the couriers but I paid YOU not the couriers and YOU let me down
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Wrong Flowers sent, no replacement or refund offered

I ordered a large Rose & Lily Bouquet for my partner for Mothers day from our girls, the flowers arrived on time but when the box was opened there were no roses or lilly's in the bouquet and I would have been able to get a larger bunch of flowers for less than half the price I paid from the local supermarket

contacted the support desk and sent in a picture of the flowers delivered asking for a refund, 5 days later I got a response on their ticket system offering me a £5 voucher and mentioning seasonal differences may be the cause for the picture of the flowers ordered differing from what was delivered, now that I can understand but when the flowers ordered (i.e. roses and lilly's) aren't even a part of what is delivered I have to refute the seasonal differences

I replied saying not happy with and pointing out the fact that the delivered order was blatantly wrong, periodically checked the tracking system and a couple of weeks later find the ticket closed with no explanation and still no satisfaction
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Review by confirmed purchaser

This is the one

ddonlait@aol.com
Your service was great right on time ,as planed. The order which was for a funeral was everything we asked for, very please. We had trouble trying to get the letters that we wanted on line this was dealt with on the phone. Over all very pleased
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Review by confirmed purchaser

AVOID AT ALL COSTS

Poor quality and dying flowers delivered. Customer Services virtually impossible to get hold of! No refund as per 100% Satisfaction Guarantee. Replacement upgraded flowers not delivered. Refund still refused. Please avoid this company and take your money elsewhere.
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Review by confirmed purchaser

Not delivered on time... Sick mother

Received a late email saying that deliver would not happen on the selected date even though I ordered 2 days in advance. Flowers were for my mother who just recently went through an operation. Not cool and unhappy.
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Review by confirmed purchaser

disapointed

as above the flowers wasn't delivered on the day they I requested but after a phone call to iflowers they put there self's out they did request a delivery from a local florist
thank you for that
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Review by confirmed purchaser

Easy to use service

Does what it says on the web
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Review by confirmed purchaser

Beautiful Blooms

Flowers sent to my elderly relatives for their 60th Wedding Anniversary. So beautiful they made her cry, with happiness! There was a lovely touch in that each rose had a little jewel inside to represent a diamond - how lovely. Would definitely recommend.
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Review by confirmed purchaser

A beautiful brightening to someone's day

I received flowers from iflorist and was delighted with the arrangement, the individual flowers and colours. They lasted a long time, so were good value. I subsequently sent flowers from iflorist and the recipient was equally delighted with the 'prettiness' of the arrangement.
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Review by confirmed purchaser

Not the usual standard

I've bought a few bouquets from you before & obviously when you're sending flowers you don't always get to see them but the ones I have seen are either just like the picture or acceptable alternative flowers. This had cheap ugly fillers in place of lilies, and bared only a passing resemblance to what I'd ordered. The order was placed late but if you can't do it you shouldn't offer it! I ordered two bouquets on the same order, I can only hope that the other one, which I haven't seen was better.
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Review by confirmed purchaser

Wife very happy with flowers

Received an amazing bunch of flowers, i was very happy with my purchase for my wife. Definately use again
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i couldnt say no to the perfect flowers and with free delivery

I was looking for an online gift idea for a very good friend and it had to be something that could go direct to her as im stuck in bed after an operation. straight away the Dolly Mixtures Bouquet caught my eye as they were perfect as my friend loves pink so i could hardly not get them for her. ordering them was so easy and i got to chose a free gift card which was another job done. i paid by paypal which was brilliant and its still amazing how many online shops still don't use paypal, I will come back gain for more flowers for other birthdays as there is a lovely selection and ordering couldn't be easier
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Review by confirmed purchaser

On time, mum loved them

Ordered last minute but arrived same day, fantastic. Mum loved them,
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Review by confirmed purchaser

First class service.

I ordered late on the day before Good Friday and the lovely basket of freesias was delivered early afternoon on the Saturday. Much appreciated by both the orderer and the recipient.
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nice selection at lovely prices

Nice selection of affordable flowers to send abroad.
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Review by confirmed purchaser

fresh beautiful flowers delivered on correct day

mum was so pleased with her flowers they were a huge bunch although I had bought a medium size.the flowers were really fresh and many in bud,beautifully arranged and lovely colours.
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Review by confirmed purchaser

Great service, highly recommended!

As usual, I had left it to the last minute to order flowers to send to my husband's grandmother in Yorkshire for Easter. I tried the usual Interflora, M&S and Next Flowers but all had delivery dates a week after Easter and were low on stock. I eventually tried iFlorist and found they had delivery slots free on Easter Monday, even though I was ordering at lunchtime on the Saturday, two days before.
The selection of bouquets and gifts was great and reasonably priced. I also received regular email updates detailing when the bouquet had been despatched and then delivered.
Needless to say, Nana was thrilled with her flowers and I will be using iFlorist for her birthday gift.
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Mothers day Bouquet never received - its been a month

I'm disgusted with service and customer service.

Mothers day Bouquet - never received on time

A proposed upgraded bouquet as means of an apology NOT DELIVERED.

7 emails; a 15minute phone call letter - no upgrade, no refund

Disgusted
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Review by confirmed purchaser

fantastic flowers wonderful service would use you again

delighted with the flowers

iflorist Details

About this company

As the fastest growing florist network in the UK we are constantly striving for excellence. Proof of our 100% satisfaction guarantee is that we openly invite our customers to review the experiences they have had with iflorist. Our overwhelmingly positive reviews mean that iflorist is ranked number 1 in the UK for customer satisfaction in the online florists category. We are proud to announce that our parent company Colonial Gifts have won The Queen’s Award for Enterprise for outstanding achievement in International Trade.

Visit iflorist

Contact information

Call us on: 0844 874 5010
We live here: iflorist HQ, Jubilee House, Phoenix Way
BB11 5SX Burnley
United Kingdom

Category

iflorist is ranked 21 out of 27 in the category

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