My initial order (UK to US) was not fulfilled, and I did not get any notice of this until I asked the recipient if they'd received anything. After getting in touch with the support team, the delivery was rescheduled and the flowers were great. So the support was efficient and the product good, but the order processing not so much.
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Thankyou for your feedback. Please accept our apologies for the issues you encountered with your order. We are very pleased to hear that you thought the support was efficient and that you are happy with the product. We have made a note of your feedback so we can address your issues to improve our services for the future. As a means of apology from Iflorist we would like to give you a voucher code towards your next Iflorist order. We hope this is satisfactory and I will e-mail you personally now regarding this matter.