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Disappointed with the international delivery

I ordered some flowers to be sent internationally to the USA and although the delivery time can not be faulted the flowers can be. I ordered the 'Sophistication' flowers that were listed on the website that was specifically on the 'USA' flowers page. However when the flowers were delivered to the recipient i was informed they were completely different to the ones i ordered. Having ordered a bouquet of WHITE roses and lilies, I was shocked to find that what had actually been delivered was a bouquet of yellow sunflowers, reddish chrysanthemums and roses. Not impressed at all, would not order from them again.
    TrustScore 6.1 / 10
    5,669 Reviews

    Reply from iflorist

    Dear Shalini

    I am extremely sorry for the disappointment you have encountered with the flowers your recipient received. We are going to e-mail you personally on this matter as we would appreciate the chance to investigate this further. The feedback you have given us is very helpful as we can address these issues so we can improve our services for the future. Please accept our sincerest apologies for all the inconvenience this has caused you.

    Kind Regards

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