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trustpilot stars

No idea if flowers have been delivered

I ordered some flowers for my great aunt as it was the first anniversary of the death of a close family member. I paid extra for next day service. The flowers should have been delivered today, yet I have sent several messages asking for confirmation of delivery, and have heard nothing. I am not happy with this, ad wish i had ordered the flowers from a more well known florist.
Very disappointed-i wish I read the reviews before ordering!
    iflorist
    TrustScore 6.1 / 10
    5,694 Reviews

    Reply from iflorist

    Dear Katie

    Thanks for your feedback. Please accept our sincerest apologies for the inconvenience this must have caused, we welcome all feedback including back feedback so that we can improve our services for the future. I have just personally spoken with the florist in charge of this order and it was definitely delivered yesterday. We will be addressing the issues to make sure this does not happen again. Please accept our apologies.

    Kind Regards

    Iflorist
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