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Not satisfied with my recent order

I am an old customer of iflorist.
I recently ordered flowers to be delivered. The item was delivered but its different in color from what I have chosen and ordered online. The color of the roses seem to be light/peach instead of raspberry/dark pink. I'm not so proud of the outcome of my order due to a big discrepancy from what I actually ordered and expected. Also the roses didn't look fresh anymore, i looks to be an old stock.
    iflorist
    TrustScore 6.1 / 10
    5,671 Reviews

    Reply from iflorist

    Dear Lachman

    I am extremely sorry for the disappointment you have encountered with the flowers you ordered. We welcome all feedback including back feedback so that we can improve our services for the future. We are going to e-mail you personally on this matter as we would appreciate the chance to investigate this further. Then we will be able to arrange some suitable compensation. We hope this is satisfactory, please accept our apologies.

    Kind Regards

    Iflorist
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