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Is iFlowers a SCAM?

Latest update. Still no flowers.
iFlorist now refusing to refund my money Is this THEFT? BUYER BEWARE


I ordered flowers last week and received conformation they would arrive for my wife's birthday. The tracking number did not work and the flowers did not arrive!
Absolute rubbish service!
I detest companies that are quick enough to take your money but seem to have little interest in providing any goods or service!
    iflorist
    TrustScore 6.1 / 10
    5,677 Reviews

    Reply from iflorist

    Dear Anthony

    First of all please accept our sincere apologies for the issue with your delivery. We welcome your feedback as this is an issue we don't tolerate at Iflorist. As you have still received any flowers I will now issue you with a refund straight away and this will show in your account in 3-5 working days. We would also like to offer you a complimentary bouquet to be sent to a recipient of your choice as a means of apology from Iflorist. We hope this is satisfactory and I will e-mail you personally now regarding this matter.

    Kind Regards

    Iflorist
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