iflorist reviewed by

Dursley, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

DO NOT USE - DEAD FLOWERS DELIVERED-POOR CUSTOMER SERVICE

I ordered some flowers for my Mum as I was away for Mothers Day and ordered some Tulips. They were delivered on the Friday (they say to avoid disappointment) rather than the Sunday. They were wilted and obviously hadn't been watered for days as they were all hanging down over the vase. When I emailed the florist on the Tuesday following Mothers day (as I was away and thats why I wanted flowers delivered) they took over 8 days to reply and then stated that they needed a photograph of the flowers within 24hrs of them being delivered. Well my mum didn't want to worry me while i was away so I didn't get to see the state of them until the Monday after Mothers day so too late for their 24hr policy, and also as they took so long to reply the flowers were thrown out prior to receiving the reply.

The moral of the story is that they seem cheap at first and the reality is that they are very cheap for a reason as the flowers you order aren't actually worth a penny. Better getting some from a garage forcourt.

Please do not waste your money. I imagine they won't even respond to my futher email complaint and I have ordered my mum some more flowers from a more reliable florist. Never again will I use this service and I advice no one welse to and that why they will hopefully find out that they can't treat people like this. They need to deliver what the promise - flowers which are alive!!
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Sinita and Abbas Sheikh found this review useful
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