I ordered on line for delivery the next day, and was called at 2pm to say the delivery couldn't happen for a further 2 days! You don't order flowers for a special occasion to find they are 2 days late!
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Thanks for your feedback please accept our sincerest apologies for the inconvenience that this must have caused, we welcome all feedback including bad feedback so that we can improve our services in the future. We are investigating this now and I have emailed you personally regarding this issue.