Delivery late and they did not care
When you order a gift for delivery on a date you expect it to arrive on the date. No arrival till 24 hours later and then a wasted 30 minutes on their slow online chat wasting my time trying to get some recompense. Sorry a fiver voucher after 22 minutes waiting online is not acceptable. I am back to M&S Flowers who I have used loads in the past and have been very reliable. On one occassion the flowers did not last very long, I emailed them and they handled it brilliantly.