We are in Mexico and thanks God have family and friends all over the world. Always like to send presents for special occasions, like this one ; one of our best friend couple just had their first baby so as we could no be there with we though in flowers. Iflorist UK make it so simply and trustful that we did not hesitate for a minute. Got the delivery message which also creates emotion just imagining their faces, that´s great. And immediately and email from our friends shocked and very happy about the gift. It was a pleasure working with Iflorist UK. I highly recommend it.
I ordered the flowers for a same day delivery. The delivery date on the invoice showed that the instruction had been noted. That was a Saturday. My friend did not receive the flowers. On the monday I received a notification that the delivery had now been 'allocated'. I rang the company and was told that the delivery address couldn't be found on the Saturday, but there had been no allocation notice then either, so the excuse rang hollow. I was told the bouquet had already been upgraded... But I only ordered a relatively modest bouquet as I did not want the old lady in question to be overfaced. Eventually the company offered to waive the delivery fee. It was too late, and not the point, I felt fobbed off and doubted the excuses I heard. I will definitely not use this company again.
Flowers Delivered LATE to a funeral. No help from Customer Service - Read our T's and C's even though they dont even know who delivered it. Flowers sent as two separate consignments. Utter rubbish. Made a bad day even worse.
Website is easy to navigate. Good selection of flower arrangements available at very reasonable prices. Sent bouquet to relative in USA. They were delighted with them. Would definitely use iflorist again.
Your delivery was more than fast, as i ordered flowers for the same day...my dad, who had his 66th birthday found them in front of the door and was happily surprised...this was the second time i ordered and i am more than satisfied with the team of iflorist and the beautiful flowers...thank you:) and all the best from vienna
Excellent service, accommodating an early delivery, but the flowers did not look fresh and the vase looked plastic, rather than glass.
Attended the funeral so saw the sheaf myself. It was nicely made but the quality of the flowers was not good value for money - only one rose and the rest carnations and chrysanths - NOT what was advertised and what I paid for. Had been to another funeral a week earlier where there were many white/cream roses so it cannot be a seasonal issue. Would hesitate to order this way again.
I ordered flower for the same day delivery for my wife birthday in luxembourg. The flowers were never delivered, plus they never answer my email when i filed a complain. I don't know how such a site can buy google ads and be on top of search results. They took my money and there is no way for me to having it back. It's definitely a scam.
My experience with iFlorist was fabulous. Another very well known international florist was unable to deliver to the postcode I needed but iFlorist had no problem with this. My mother-in-law's funeral was at 2.00 pm and when I contacted iFlorist to ask that the flowers be delivered in the morning I had an immediate response assuring me they would. I would not hesitate to use this company again when organising flowers to be delivered overseas.
I was slightly disappointed with the flowers because what my friend has received did not look like what was advertised. Also, I understand that the flowers have been delivered to the courier room of the recipient address before the time requested yesterday. However, my friend who was leaving the workplace (last day at work) did not get the flowers that day. She was only informed about the flowers at 5pm after she has left. Therefore, she had to go back to the office today to collect them. I was hoping that the delivery person would have told the courier room to call the recipient at the time the flowers were delivered. I do appreciate the support team for helping me ensure the flowers get delivered by 3pm but just slightly disappointed that my friend didn't receive it on the same day, instead had to travel for another hour into the office to collect them.
I had left it too late to send a card and present to my lovely friend in NZ but iflorist saved the day with exceptional service and beautiful flowers. I will always use them in the future
easy to order on line best to date would use again
The flowers were beautiful- no complaints there!
My complaint is that i entered a code to get 15% off, but this was not action by iflorist. I sent a query via their page, and although i had a response saying that it had been recieved and they would contact me in due course, i am still waiting.........and i sent the complaint on Oct 28th!
Not a good experience.........and as a result, i would consider using other online florists before iflorist in future
Lorraine Mc found this review useful
iFlorist are always able to provide me with a variety of beautiful floral options to choose from when I want to send flowers to loved ones. They provide a very personal touch which is always appreciated when the flowers are delivered.
The service is reliable, easy and efficient and that is why iFlorist is my first and only option!
The process worked very smoothly, with good communication via email, and the flowers arrived at the funeral directors on time. That said, the funeral cushion was not very similar to the image I had chosen. The cushion displayed on the website contained small lilies and structured grasses. The cushion I received was almost completely made of fir tree and carnations, which are very cheap flowers to use considering I paid £55! Also, the purple cushion was surrounded by sky blue ribbon with the staples clearly visible. I was aware that the cushion would not look exactly the same, but I expected higher quality of flowers and that the ribbon would at least match the colour scheme. This looked like something I could have made myself rather than a professional arrangement.
ordered heavenly heart ...
suppose to be 3 groups of roses of 3 , was 3 groups of 2...
also architectural bear grass was missing...
so the whole composition had lost its beauty,
wont shop again
Lorrii found this review useful
Had some problems with my credit card to start with and found the on-line support to be very helpful. Confirmed order had not gone through and advised me to try again later. I did this and all went through ok. I was relieved to see the floral tribute had arrived as promised with the message attached which we had requested. The quality was good but was disappointed having ordered the medium size to see it appeared to be only a small size. On the plus side, we were kept informed of the orders progress every step of the way by email and would probably use iflorist again.
I ordered a medium sized seasonal spray for a funeral, the size of the spray was very small and the flowers looked dry, this was not worth the £39.99 price tag. The only positive was that they did deliver them before 10am as requested.
Lorrii found this review useful
I was searching for a florist to send flowers from the UK to the USA for a special birthday for my aunt, didn't want to use Interflora so came across iflorist. Flowers delivered on date and aunt very happy said they are gorgeous. Only thing I would suggest is slightly more communication by email as I had one email when I ordered which was a standard auto email, but nothing else, so was slightly uneasy that they were going to turn up, would have been nice to have had an email saying your flowers are on their way or something similar!
The flowers were beautiful, even if the bouquet was not properly like the same one of the picture (i know that the picture gives the idea, but if the colour of the bouquet is green and red, i do not expect any white!!!). I mean that sometimes with flowers people send messages all over the world and the colours and type of flowers play really key Roles!!!!
Anyway your service was really good and the flowers were really really nice.
beautiful fresh flowers in contemporary arrangement arrived bang on time ( half way around the world) and delighted the recipients! website/ ordering were simple & efficient, and the product very good value for money. I will use this company in the future as opposed to the long-established but now rather dated one I have used for years.
Really happy with the speed of delivery and superb quality of the bouquet. I would use iFlorist again....and I got Nectar points!
The flowers were delivered on time and were of good quality. I will be using Iflorist for future orders.
Ordered for special occasion so needed same day what i ordered only to to recieve confirmation email stating it would be delivered the next day ,customer service no assistance said they would try to arrange it flowers did turn up following day not impressed will not be using again
Really happy with the flowers and especially like the gift card message option :)
Terrible service, terrible communication. Paid for flowers to be delivered on a name day. Two days later they're still not delivered, despite the company telling me they were delivered on the named date. Avoid at all costs. This review would have been zero stars, except the technology wont let me do that.
Lorrii found this review useful
I went online late on a Friday evening to order flowers for delivery the following day and was suitably impressed when I recieved a text from the recipient at 9am on the Saturday morning thanking me for the flowers. I will definitely use this service again.
Flowers were stunning, very happy recipient! However, the card was written incorrectly and not what had been written when ordered which was a shame and a quite annoying. Flowers themselves were gorgeous and the same day delivery was great!
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