I ordered some oven parts which took longer to arrive than I thought they would. The parts did not fit my oven, so I returned them and ordered the correct ones. My second order arrived very quickly, but I am still waiting for a refund for the parts I returned.
No problem identifying the parts - perfect fit of course. Yes I extracted the old but forgot how brittle the structure to which they were fitted was. Fortunately enough remained. A warning with the packet would have been some use.
The spares service was excellent
Really easy to find what you're looking for on the Spares Website. Item came within a couple of days. Tumble dryer fixed! Yipee - no expensive call-out or engineer whistling through his teeth and shaking head.
A great service from this company. After ordering the part for my dishwasher, a lady from the sales team rang me & advised me that the part I had ordered was maybe the wrong part for the fault I had. She was correct & sent me the right part which I received the next day. Fantastic service.
Hey sent off for parts to my tumbledryer only took 24 hrs from ordering well pleased. But maybe if the engineer who came had done his job we wouldn't have been without a tumbledryer. Thank god for Google
I chose my spare from a helpful list on the website. i processed the payment. It was straight forward and easy. I recieved email updates and then about a week later I recieved the correct item. Perfect service. Highly recommend.
A spare plastic tray for a fridge door was available (great!) but quite expensive. Packaging was inadequate and the back of the tray was cracked on delivery.
I needed to put it into my mum's fridge as soon as possible so I have not tried to return it for replacement, it still is functional.
Needed a new cooker seal for ovan and found this web site looked up part number which was easy and not expensive paid and it was posted next day so a real easy and excellent service if you need a spare part use these as i said excellent service all round.
just went on line ordered it and it came on time in suitable packaging and undamaged
when our dishwasher stopped cleaning our dishes we thought we were going to have to go out and buy and a new one and probably would have done except that 2 weeks before our washing machine had also broken and couldn't be repaired. We decided to look on your website to see if we could get new filter parts. We found exactly what we needed for our model of dishwasher and it was clear and easy to identify the parts we needed. The price was brilliant, £34 rather than hundreds for a new one so we decided to go ahead and order. The parts were delivered quickly and were exactly what we had ordered, fitted our machine and it is all now working brilliantly again!
Ordered a spare for my hob. Site was easy to use. Found what I needed quickly and the transaction was quick. Delivery time was fast and it was well packaged, so arrived in perfect condition. Highly recomnend based on my experience.
Needed a drawer for a freezer. But couldn't find part number for freezer. "It's on the left hand side at the bottom behind the salad draw in the fridge part" said this charming lady I spoke to. (Cue acute embarrassment.)
Went back to the Indesit Spares web site, plugged in freezer part number, found and ordered draw and front cover.
Arrive 2 days later! 20/10. Really impressive all round performance.
Excellent service had part within 48hrs of buying it description was perfect
We received a dispenser drawer from the company which is faulty. It overheats and makes an awful noise and had to be removed immediately from the dishwasher. I contacted the company requesting a replacement and offering to return the faulty part. After two days I received emails requesting further details of my dishwasher and then a phone call. I have to return the part at my own cost and they will test it. They could tell me anything once they have the part back and I have to pay to have it sent back to me should they say it is not faulty! They have said this is in case it has been wrongly fitted which is virtually impossible, a few screws and a prewired clip to push on! While I would prefer not to have received a faulty part I would have considered a good review had the customer service have been acceptable.
Delivery was very quick and included in the price.
We ordered a replacement cutlery basket. It was rather different to find in the first place. The top doesn't fit properly (our existing top part of the original machine). The new bottom gets broken by knives and similar which have to be put in with the blade down as the holes in the top are not big enough. (New tops seem the same).
Found the web site easy to navigate to find the parts I needed.
Order procedure straight forward.
Delivery within three days. Excellent service.
Fast delivery and safely packaged. Product exactly as described and fitted my model of dryer.
It's given my Tumble Dryer a new lease of life. I think the previous condenser unit got too clogged up.
Thanks for making my life easier !!!
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