Efficient service, however, there was a problem as two bags of seeds split in transit. Indigo quickly offered to send out two replacement packs (with better packing) as soon as the problem was pointed out to them.
The Ginger tincture arrived next day. The bottle was well packaged. The tincture looks and tastes, and seems to work, exactly as I wanted. I am a happy customer. Thank you to all at Indigo Herbs
I ordered a resin burner, I struggled to find one of the same quality on any other website. It does exactly what it's supposed to, looks good quality, although I did find I needed to leave the lid off during the cleansing as there was not enough air to keep the charcoal alive, but it was no real problem.
But I am filled with happiness by my incense burner and the Frankincense resin which we used to clear my flat of something nasty left behind by a previous tenant was of the highest quality. I also REALLY love the Spiritual Avatar mixture that I purchased. It's something Iv'e smelt before but didn't know what it was and I feel encouraged to buy some more resins and try making my own blends.
This is the 2nd time buying from Indigo Herbs and I encountered the same problem, whilst there is no doubt they have a fantastic range of products I find that if you call a day or so after a bank holiday it takes them 3-4 days to catch up which I find remarkable when it is only a day extra that they were closed so an order which I placed on Tuesday for next day delivery at £6.95 I was told I wouldn't recieve until Thursday, which is disappointing they say they offer a next day delivery but for that service you have to call BEFORE 10.30am which is not stated anywhere on the website and also the re-sealable bags which the powders were sent in did not all re-seal so I have had to use Sellotape to keep them fresh
Not only did the items come the day after I ordered them, (how do they do that?) this is the first time ever that I received an e-mail from any supplier giving me the actual hour they would be delivered! Saved an awful lot of hanging about. Why can’t they all do that? Amazon - take note!
I'm really impressed with the service, the speed of the delivery and the cost of postage is also much more competitive than other suppliers. Hence my reason for choosing Indigo Herbs over my usual online shop.
Read good reviews of indigo herbs so decided to order some products from there, only downside was the packaging, which broke within the first use, other that that the organic superfoods were great would buy again.
I buy quite a bit of stuff online using PayPal. The ordering process with Indigo Herbs was the easiest of any site that I have used.
Most sites require you to go through the unnecesary step of filling out address forms. Most also want you to become a "member" and have a pass word. I just want my stuff and Indigo made it easy to get it. and it's good stuff as well.
Up until now Indigo Herbs have always given a quick delivery, good service and their product is top quality. I have always been impressed by everything they provide both in what I order and what they stock. A first rate company.
I received my parcel of goodies in the 'time slot' stated which was brilliant as I didn't have to keep looking out for the the delivery van all day. My selection of nuts and seeds were well packaged and are in first class condition. I am looking forward to consuming them along with the organic vegetables and fruit in my new food processor. The p+p is a bit high but very efficient.
Having recently received my order of lemon balm leaf from Indigo Herbs, I can say that I am truly pleased on all counts. Service was very prompt, the product was well packed for shipping, and is of an excellent standard. Full marks all around! Thanks for your superb care and attention.
Super swift delivery, my wheatgrass arrived well packaged and in perfect condition. It is the first time I have ordered from Indigo Herbs and I will not hesitate to purchase products from them in the future. Many thanks!
Great web-site with everything well explained. My order arrived very quickly and I have yet to see how my selection of herbals will improve my health!
I received the order very quickly, in perfect condition. Thank you for such excellent service.
I think it is good to try it.
Superb products that have truly amazing health benefits at 'good-deal' prices delivered in less than 48hours! Incroyable!
Indigo Herbs are the ticket to heavenly Health!
Items arrived within two days and not only on specified day (which I was notified about via e-mail) but also within one hour specified time slot. Everything was well packaged and I'm very pleased with the quality of the products and value for money. I will definitely be buying again.
When I placed my first order with Indigo Herbs, I was ordering herbs that I hadn't used before, some of which I hadn't even heard of but were recommended to me. Before ordering I checked on line for more information, feeling a little more informed I then spoke to the lady at I. H. and asked her about some of the information I had read about so see if her opinion agreed with what I had read, and if she could further add to the information I had already gained. I found her to be friendly, helpful, and quite knowledgable. when I asked her questions she couldn't answer, she was honest and said she didn't have that particular answer for me and urged me back to the internet for more information. when she could answer me, her helpful advice was clearly understood and very appreciated. If your considering ordering anything your not sure about, it goes without saying that you must always investigate thoroughly first, ask around and get as many opinions as you can. If you still feel you would like to place an order, I can say my own experience with I. H. was a good and positive one, and would recommend them.
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We give a Postage Guarantee to all sales, if an item is lost in the post (15 working day for the UK, and 20 working days for international) we will send a replacement.