INFURN.com reviewed by

København, DK

4 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Delivered furniture within the terms & conditions, but little communication

Wanted to give all my experience with dealing with Infurn. I ordered 6 chairs and a lamp from them. When I ordered, I did notice the potential very long delivery time, but honestly thought this was more 'worse case scenario'. Delivery time is set ing T&C to 16 weeks, plus 2 x 8 weeks and not until the very last day, the order was changed from pending to on the way. The furniture is good and as expected, not the finish as the original but then again, you can't expect that for a replica.

So my over all judgement is 3 stars. They kept their promise, but used the terms to the fullest meaning a very long delivery time. They are cheaper than others, but if you can't wait a long ting to get it, then I would recommend choosing another company.

Also the communication could be a lot better - I didn't notice the lamp was shipped until the guy from UPS called me and told he had a lamp for me.
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