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02 April 2013
Slow response to emails, 3 and half months later still no product
I ordered a product in december with a delivery date of 22nd March, I have not heard anything or had a response to my emails. Rather disappointing
To reply as a company, please
to your business account.
1.3 / 10
Reply from INFURN.com
03 April 2013
Thank you for your comments,
Your message of 31st March has been responded to, a little later due to the Easter holiday period.
However, we spoke today also, and having checked your order, we have informed you of the up-dated Delivery status in mid May.
Although the date dropped back from March, the revised delivery date is still within the standard 10 - 18 week time frame, and we trust this is satisfactory.
I have sent my contact details, if I can be of further assistance.
Valerie - Customer services adviser.