INFURN.com reviewed by

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Delivery delay exploded and no news

03/04 I've Order a table and low table August 15 2012. At first there was a delay due to manufacturing defect, then a second delay in their suppliers.
Right now I've no answer to my mail, the delivery date is still, 02/25 and 03/25...
very bad feeling about this !

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Update 04/04, I've had a call yesterday from Infurn after my review, telling me the delivery was delayed, again, for 2month.... so I've decided to wait two more month, if still no news I will cancel my order and ask for pay back.

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Update 06/06/13, two month later...
I've receive one product of the command, but not the other one ? Infurn has call me two times to tell me the table will be delivered by the end of may, and here we are in June. One ore thing, infurn send me a bigboy cushion for free, thanks a lot but I would prefer to have what I've paid for.
    INFURN.com
    TrustScore 1.3 / 10
    2,627 Reviews

    Reply from INFURN.com

    Hello Mr Bouron,

    Thank you for your comments on Trustpilot,

    We are sorry for the delay with your goods, you have been contacted by the Customer service agent now, whose has offered compensation for the wait.
    She has given you up-dated delivery status for next month and we are pleased you have decided to wait for your items.

    In accordance with your request, you will receive email confirmation of this.

    Kind Regards
    Valerie - Customer Services Adviser.


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