Awful customer service and nonexistent products - doesn't deserve even 1 star!
So I ordered a single chair back in May 25, 2013. I'm used to having products get shipped in a week's time. I've ordered furniture from West Elm, and that took less than 2 weeks. Well, Infurn last time I checked says my chair won't be delivered until August. Ok, I kinda overlooked that. So when I complained after a week from my payment, they made me feel stupid that's didn't understand the shipping timeframe.
Now August is approaching, I started tracking it on the website again. Then I just blew up... Because now my chair won't be delivered until OCTOBER. Are you guys for real? It's ONE chair, has been paid for, and its not here. I don't think they have the products. They just take your money, you complain, ignore you, and they purposefully treat their customers awfully to the point you/we just give up and forget. Well we don't forget cos that's our money taken from us.
So I emailed them tonight demanding them to refund my money within the next 48 hours. But being the worst of the worst that they are, i probably wouldnt hear from them, will never get my money back, nor will i ever get my chair. This company should be publicly condemned and exposed.
So INFURN, thank you so much for being disgustingly TERRIBLE.