Excelent service and amazing delivery will use again
I have purchased form Inkubus for a number of years now and 'enjoyed' the experience. That is up until they recently up-date their website which I now find annoying and irritating to negotiate almost to the point where I have considered going elsewhere for my last order.
This arrived OK and no problem in the end but I am looking elsewhere to see if another site will offer me a more user friendly website to use. 'WHICH' has provided some new names for me to look at and I will be checking these out any time soon.
I have already mailed my displeasure and, apart from receiving a standard holding mail, I haven't heard back from anyone as yet - maybe some 2 months now - do Inkubus really want business or are they so well placed, with business, that they will be happy if some old troublesome customers goes elsewhere??
Invoice issued, bill paid, order lost and delivery arrived only after two reminders, in 12 days instead of promised five. Pretty shaky after several successful orders fulfilled in previous years.
I ordered an OEM inkjet at a very reasonable price. This was delivered quickly. It came with an offer on several items. I needed a faster memory card for my camera so I ordered one. There was a promo code to enter to be entered for a competition and I forgot to do that. I e-mailed explaining my error and within 24 hours I had a polite e-mail explaining where I should have entered the code but not to worry as they had entered me manually for the competition. The card arrived the next day and I have used it a lot over the weekend. It is fast. This level of service is excellent and I congratulate the company and the staff member who dealt with me. I will use them again and recommend to friends.
Ran out of ink for my colour laser printer, ordered this very reasonably priced product and it was with me less than 48 hours later, despite the 3-5 days delivery time advertised. Brilliant!
It's been a while since I have placed an order. But it's not for any particular reason that I haven't ordered recently, however I have looked at the prices from other main suppliers and incubus was the most reasonable and cheapest saving me £5. I will most definitely be ordering again if the price is right!!! Thank you.
Ordered easily from the simple to navigate website given a choice of manufacturer's product or unbranded compatible cartridges - simple and effective transaction
I've ordered additional parts for my MBP15 to install second SSD. Not only all process was simple and secure, but on top of that - delivery was fast and cheap.
Don't need to really think twice now. If I need parts - I use these guys.
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