Insignia Ltd reviews

Insignia Ltd reviews

Excellent
9.3
from 0 - 10
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Review by confirmed purchaser

Insignia are a joy to work with.

It is wonderful to come across a company that still retain working values that so many others have let lapse. It has been our experience that working with Insignia has been an absolute pleasure. When they say they will get back to you with a quote, they do! When we change the brief and ask for a re-quote, they do! When they say they will deliver, they do! All without fuss!!! We have worked on a few projects now and each time the team there have produced exactly what we wanted to the highest quality, efficiently and ahead of schedule to accommodate our demands.
We look forward to the next project when we can involve Insignia Ltd.
insigniauk.com

Reply from insigniauk.com

Thank you very much for your lovely review.

It has been a pleasure to work with you and I look forward to working with you again in the future.

I am sure you must be very busy but it really does make a difference to get nice customer feedback so thank you again!

Best Wishes

Georgette Khoury
Account Manager
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Review by confirmed purchaser

Very happy with the product and service. Thank you.

Very happy with the product and service. Thank you.
insigniauk.com

Reply from insigniauk.com

Thank you very much Debbie for taking time out to give us a nice review. I am intrigued to know what a company like yours does with all the pencil cases you order?

Claire Appleton
Director
Insignia Ltd
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Review by confirmed purchaser

Excellent Service.

Georgette very helpful - great service. Thank you.
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Review by confirmed purchaser

Fantastic - fast and personal service.

Sandra gave us loads of ideas, kept within our budget and delivered on time. Goods are high quality and we are delighted. Best customer service I've ever had!
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Review by confirmed purchaser

Lord Mayor's Show

Excellent helpful service, competitive price, the umbrellas were delivered on time.
Looked excellent on TV and they kept us dry while others drowned.
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Review by confirmed purchaser

the one stop shop that created what i needed

within hours of getting in touch with Insignia my product was designed, created and ordered as desired. Early delivery well inside the 28 days only enhanced my experience of working with the company .....
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Review by confirmed purchaser

Promo Pens - FANTASTIC!

Really helpful and friendly. Superb quality & great logo reproduction.
Speedy delivery - would definitely recommend!!!
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Review by confirmed purchaser

INSIGNIA TO THE RESCUE !

Having discovered our stocks of pens were low, and a special event was upcoming, Insignia did a very quick turnround of our order, which included updating our artwork, without any compromise to the quality. Staff were very friendly and helpful.
insigniauk.com

Reply from insigniauk.com

Hi Kathy

Thanks very much for taking time to give us a review. I am very glad we could help. If you need anything else just get in touch. Your Account Manager Lorraine is on holiday in Anguila (lucky thing!) until next week but any of us would be delighted to help in her absence.

Best wishes
Claire Appleton
Director
Insignia Ltd
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Review by confirmed purchaser

First class service

Everything went to timescale as agreed , slight hiccup as order couldn't be processed without up front payment (only for a first order) but the company were flexible on this after discussion --product looks good --would highly recommend.
Communication with the company was 1st class prompt and succinct.
insigniauk.com

Reply from insigniauk.com

Thank you for taking time out of your busy day to give us this review Colin. Feedback is so important to us - good or bad! I am delighted that your first experience with us has been a good one and we look forward to being of service again soon.

Claire Appleton
Director
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Review by confirmed purchaser

Excellent effecient service

We needed some lanyards and card holders quickly. Insignia were great, they responded to my request and plea for help.
insigniauk.com

Reply from insigniauk.com

Thanks very much for your review Cheryl. Yes, we can always supply from plain stock of lanyards if you don't have time to get printed ones. I am glad we could help.

Claire Appleton
Director
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Review by confirmed purchaser

Really good to work with

We order regularly from Insignia and always find Sandra, our Account Manager, helpful and quick in responding. Their prices are normally good and their turnover fast.

Nearly all of our items have been great - we did have an issue with some torches that we ordered not working very well but they were replaced and a credit note issued.
insigniauk.com

Reply from insigniauk.com

Hi Kerry

Thank you very much for taking the time to give us a review, especally as you had a meeting with Sandra this morning too!

I am very sorry that you had some faulty torches in one of your orders but I am glad to hear the issue has been resolved and we will do our utmost to ensure it doesn't happen again.

Thanks for your business and best of luck with your ongoing fundraising.

Claire Appleton
Director
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Review by confirmed purchaser

5 star service

I have been dealing with Insignia for 13 years and have had nothing but excellent service. I would have no hesitation in recommending them, in actual fact I have!
insigniauk.com

Reply from insigniauk.com

Thank you Marlene, your review is very much appreciated, and we look forward to providing another 13 years of excellent service! It’s always a pleasure working with you.
Best regards,
Claire Appleton
Director
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Review by confirmed purchaser

Great service time and time again

Just received our latest order for A4 Zipped Portfolios which we had personalised. These arrived on time and to order. Great service as usual.
insigniauk.com

Reply from insigniauk.com

Thank you so much for taking the time to review us Pauline. You’ve made Sandra’s day!
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Review by confirmed purchaser

Friendly, personal service.

Our account manager has been very helpfull, helping us through multiple orders with pressing deadlines & different delivery addresses.
The design team have also been very good with the artwork.
A pleasure to work with all round.
insigniauk.com

Reply from insigniauk.com

Thank you so much Tim for taking time out to give us such a lovely review. I am delighted to hear that Lorraine looks after you well - she is great!

I hope the new range of products works really well for you.

Warm wishes
Claire Appleton
Director
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Review by confirmed purchaser

Instant service with instant results

Superb service, and good quality products and all delivered within the predicted time.
insigniauk.com

Reply from insigniauk.com

Thank you very much for taking the time to review us Lez. It is very much appreciated and I am delighted that Lorraine has looked after you well. It is amazing but we have been working with the school for 12 years this month!

Warm wishes
Claire
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Review by confirmed purchaser

Ecellent service

The booking and discussions were simple, the timelines, process and cost were clearly explained. The product was of high quality. Delivered early.
insigniauk.com

Reply from insigniauk.com

Andy thank you very much for taking time out to give us such a lovely review. I hope the awards went down well with the recipients.

Best of luck with all the wonderful work you do at the hospice.

Claire Appleton
Director
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Review by confirmed purchaser

Really wide choice of prizes for engraving

Had previously purchased glassware from Insignia so artwork was already in place.

New order for glassware and key rings ( all engraved) placed and speedily delivered.

Very happy customer!!
insigniauk.com

Reply from insigniauk.com

Dear Tim

Thank you very much for your lovely review. I am sure you must be very busy but it really does make a difference to get nice customer feedback so thank you again,

Best wishes
Claire Appleton
Director
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Review by confirmed purchaser

Professional from start to finish

I have used Insignia for a number of years and from the moment your call is answered to placing your order, you know you are in safe hands.

Professional from start to finish helpful friendly staff and the products they have are bang up to date.

Pleasure to business with Lorraine and the team
insigniauk.com

Reply from insigniauk.com

Thank you very much Stuart for taking time out of your busy day to give us such a lovely review.

I hope the pens continue to go down well at your events!

Claire Appleton
Director
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Review by confirmed purchaser

Excellent customer service, fast delivery, good quality products

Excellent customer service, fast delivery, good quality products
insigniauk.com

Reply from insigniauk.com

Thank you very much for your lovely review Katherine. Have you mastered the Rubik's Cubes?! :0)

Best wishes
Claire Appleton
Director
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Review by confirmed purchaser

Excellent friendly service

Comunication was excellent and prompt delivery also. A very hellpful service and the final product was perfect
insigniauk.com

Reply from insigniauk.com

Thank you Jason, I am delighted that you are pleased with the teddies. They are very cute!

BTW the feeling is mutual. Our dealings with you are always excellent too!

I hope business is going well and that you are nice and busy!

Claire Appleton
Director

insigniauk.com Details

About this company

Visit Insignia Ltd

Contact information

Call us on: 020 8669 3122
We live here: 5-6 Chalice Close
SM6 9RU Wallington
United Kingdom

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