I purchased one of Inta's PCs around 4months ago..., first time I have used them, but have bought a lot of other equipment sine this purchase. This is a bit of a story but I hope it is of some use for someone looking at purchasing an audio workstation from Inta Audio. After spending around a year investigating various solutions, I was about to build my own PC audio system, when a friend referred me to Inta Audio. After talking to Dave and the team at Inta Audio it became apparent that their experience and knowledge was fantastic. Inta were already selling a machine that was very close to what I had already specified from my own research. Intel I7-3930/ASUS MB/Silent PSU/Acoustic Case etc. The Inta price was
less than what I had priced for the same kit, plus you get a 1yr parts warranty and 3years support thrown in and you do not run the risk of receiving damaged or faulty PC components as everything is fully tested before shipment. If you then take into account all the system tweaks that get done to make your system run like a dream and the fact that Inta install and configure any software and hardware that you purchase, it really is a no brainer. Anyway, I went for an Ultimate i7 plus an RME UFX with lots of custom configuration and additional software. Inta built and shipped everything exactly to my requirements and the best thing was they built and tested it all in 7days.
I have had a few issues not directly related to the PC, which Dave and the team at Inta have helped me with. For the level of specification of hardware and the support you can get from these guys. I can run sooo may VST's (32 and 64bit) (instruments + effects) on this PC and the performance meters hardly move.
I also purchased cables and a set of Audio Technica ATH-M50 Head Phones.
The system restore and backup software works really well and Inta make sure that you have the base system that they build, stored, in case you ever have a system crash and need to rebuild....
It really is a no brainer... Well done Inta Audio... Keep up the fantastic work...
Put simply... if you want an Audio PC this is the place to come... don't bother building it yourself it will cost you more and you will find it hard to do it as well as these chaps...
After having been messed around by music-pc.com I was in desperate need of a computer. Inta-Audio were very sympathetic towards my situation and did their up-most to help me get a great computer fast. The customer service was excellent and I regularly received updates informing me on the progress of the build. I want to commend Dave Elliot for being so understanding and helpful. Inta-Audio are a very trustworthy company and I highly recommend them.
I'll get the bad bit out of the way first. I ordered a PC for music production and unfortunately Inta-audio mistakenly sent a lower spec. I only realised after I'd installed all of my software. So, moral of the story here is to check everything's correct first!
However, inta-audio were fantastic and sorted everything very quickly. The customer service was brilliant, friendly and extremely helpful. Huge thanks to Ian for sorting it all so efficiently.
Now that I've got my PC up and running it's great. Super quiet and super fast. Am very pleased with it.
I wouldn't want to deal with any other PC company from here on. Have been working with music production PCs for a while and they're the best company I've dealt with.
Inta Audio looks good on the web, but I am not impressed with their service.
We ordered a digital audio workstation, without an OS. When it arrived we spent several hours trying to install windows without success, until we opened up the case and found that the signal lead had been missed off the dvd drive.
I see from other reviews that I'm not the only customer to come across this kind of shoddy assembly.
A replacement was eventually sent, which we fitted, and the machine was fine, until the PSU failed.
The component was fortunately still under 3 year warranty, so we contacted Inta Audio to have it replaced.
Their response was complete indifference - 'sorry, we only offer a one year warranty'
Basically, push off and sort it out yourself, with the supplier (based in the USA...)
I'm sure their products are mostly ok, but if you get one that's been assembled in the half baked way that ours was, it seems you will be left on your own to sort it out.
After reading the reviews here, I decided to order my new Audio PC through Inta-Audio. I'm so glad I did. I ended up going all out and spent just shy of £6K on my machine (including an awesome Universal Audio Octo card), but it really proves to be money well spent. The machine is lightning fast, with everything tweaked and tested to perfection. They were also most competitive with pricing, offering the best spec machine for the money I had.
The only problem I had was one of the hard drives not showing up... a quick call to Inta, and I was speaking to someone who knew what to do. After a little searching for the drive it was apparent something was wrong inside, and the first suggestion was to open up the machine and check the connections to the drive. I was a little reticent in poking around in a 6 grand computer, but I was directed exactly how to open the machine, and where to look for the problem drive. Sure enough, the ribbon cable must have worked loose in transit. Cable popped back on, and all running sweet as a nut!
One of the best companies I've ever dealt with. Customer service is top draw. The Processor I ordered was no longer available, so I was informed it was being upgraded at no cost. The Power supply I ordered was not quite up to the rest of the spec according to Inta, so they upgraded it at no extra cost. Who could ask for more?!
Why get a Mac when you can get Inta to build a PC which runs just as fast (perhaps faster) for half the price?
I will now only make one call when I need studio gear in the future.
I have used Inta Audio for about 3 years now. I bought my whole set-up - PC, interface, keyboard, software, mics, etc - from them. Every time I have dealt with them, the delivery has been prompt, and every time I have had to speak to them, I've received excellent advice, friendly service, and with my original system, fantastic after-sales service. My latest purchase was Toontrack's EZ Keys software, and as ever it was delivered promptly. Can't praise this company highly enough!
After a few years of putting off buying a dedicated audio PC, instead persuading myself that my 6 year old homebuilt box was still up to the job, I finally took the plunge and ordered a new i7 Pro Music PC from Inta Audio.
I'd read a couple of reviews of top end systems from Inta in SOS, but these were out of my price range. I had a specific amount in mind to spend, and found the PC Builder section of the website made speccing out the best PC I could get for my money was really easy.
After ordering the customer service I received was fantastic. Had a call to advise on the build time and to agree on a delivery date, and everything went like clockwork. Out of the box, I had to tweak the audio settings to my own liking, but that's purely a personal preference. The PC booted rapidly, and is virtually silent in operation. No issues with the firewire card - picked up my desk instantly and happily records my full band (7 piece) simultaneously.
So if like me you're wondering if it's worth taking the plunge on buying a dedicated audio PC, my answer would now be yes, what are you waiting for. Buy it from Inta Audio and the only thing you'll be worrying about is keeping the drummer in time :)
Really great, friendly and helpful customer service! I bought an Intel i7 Sample Station, and the PC building facility on their website was very helpful, with any extra information I needed provided by Dave over the phone. I now have the super quiet music-making machine I've always wanted!
Decided to take the plunge & purchase my new music PC from Inta-Audio. Couldn't be happier, service & advice top notch, delivery arrived when they said it would.
Thought I had a problem with the firewire card, spoke to IA, they advised the card may have come loose in transit. I opened the case, extremely well laid out & all the cards bonded to the motherboard. The problem was not with the firewire card but the focusrite driver install. Since then no problem, takes pride of place in my studio, performance superb. Will definitely be using Inta-Audio again.
I love to play guitar and write and record songs as a hobby and upload them to Youtube. No problem at home but I would like to sometimes record sounds to add to my music so I was looking for a portable hand held recorder and settled on the Tascam DR-05. I looked on Ebay and Inta Audio had the best price and included free delivery. As I once bought a DVD player for the car from a company in Leeds which subsequently became faulty; I had so many issues trying to resolve problems I wished I'd been more prudent and checked out the company...I wasn't alone with my problems!
So I checked the feedback for Inta Audio and it was superb, I also checked out their shop and found a nice rack for 5 guitars again with free delivery so I ordered both items. It was so easy adding both items to one order form, not always the case on Ebay, and I was immediately given positive Ebay feedback. I was also thanked for my business by email and had a further email to say the items had been despatched. Delivery was also superquick!
I have over 20 guitars and they were stored in various stands or wall hangers which take up an appreciable amount of space and the stand was so neat and compact that my wife loved it and said get another! I did and the same customer care was given with that purchase.
It's hard to find a decent customer oriented business these days but I've found a gem in Inta Audio and will check them out again. Buy with confidence.
Pete Evans, Wrexham
I was very impressed with my PC from Inta Audio. Service and delivery was very professional and I would highly recommend. As silly as it might sound, even though I knew it would be a quiet PC, I was amazed that there was ‘ZERO’ noise emitted...!! Great value.
i ordered c7 update from 6.5 before the steinberg release date and thought that i would have to wait until that date for the shipment of my product but no ,intra had it in stock and on next day delivery which i was very happy with ,i will definalty be using them again
I bought an IRig from this Company it was reasonably priced and free P&P which made it the best deal around. Ordering was stress free and it came within two days.
I would score them 9.5 out of 10 - It would have been 10 out of 10 but I never give anyone a perfect score. I will definitely use them again in the future.
Keep up the good work and be successful.
I was kept informed every step of the way and knew exactly what was happening with my order. When I emailed I received a very prompt reply with all the information I needed. A very reputable company in my opinion and I look forward to doing business with them again.
I ordered my item (Midi Controller) late last Wednesday after researching retailers for this item and found Intra Audio had the best price, free delivery and a nice simple website. I received an email the following morning to say the item had been dispatched and an estimated delivery date. The package, very safely wrapped with the inner box also shrunk wrapped (although I haven't opened the item inside as it is a Christmas present), arrived by Royal Mail Tracked Delivery on Monday.
A nice touch was a customer care leaflet inside the package that gave all the customer care contacts and gave me confidence that Intra Audio would look after their customers. All in all a great online shopping experience that I would use again.
I had a good experience purchasing a Vox amp from Inta Audio. I had read a couple of reviews that said that once they had ordered an item, it was suddenly out of stock. I called the shop to check whether they definitely had my amp in stock and they were really friendly and confirmed that they did. They got the amp dispatched to me quickly but unfortunately Parcelforce put my parcel on the wrong van - no fault of Inta Audio, who did their best to rectify the problem. The amp was a good price, perfect condition and I would definitely order from this company again.
Many Thanks for all your support and your lightening Speed process
Smart Choice, sensible Price excellent customer service ...
Big Thank you for being there :D
My I5 music system was beginning to chug after a long period of faultless hard work and me loading all sorts of junk on to the machine. I was expecting to have to upgrade to an I7. Thanks to team at Inta Audio my system has been given a new lease of life at much less cost. It was great to get good honest advice without the hard sell. I have had a solid state disc accelerator fitted along with a better graphics card and silent CPU fan. The guys also tweaked my O.S. and it's flying like never before ! I am very pleased indeed. Thanks Guys................................... I'll Be Back !
Ordered 16th april Delivered next day. Had email telling me out stock on the mopads that come with bundle,and asked if i minded ones that were a little more expensive (no extra cost) what more can i say :) will be ordering again soon. Just wish i new of this company sooner.
Recently bought a i7 quad studio steup from inta-audio. The Technical team were able to offer an extremely wide and indepth level of knowledge to help me chosse the right setupfor my needs, and went out of their way to accomodate my needs.
Delivery was prompt and setup a breeze. Now working with a superfast PC that is so quiet - I can hardly hear its on!!
Many Thanks Inta Audio
I have been purchasing PCs from IntaAudio since 2006. My small company is now on its third machine from them, and they have also sorted out a complete motherboard/processor/ram/hdd upgrade to the first machine, which will bring it happily up to date. We like their machines because they are quiet, rock-solid, and durable, as well as being good performers. Silence is important in the office, as well as the studio! The PCs have been used for music, as well as office and CAD/design duties, and they have all performed well. I have also purchased various peripherals from them (interfaces, speakers, software) and never had any problems with service or delivery.
PC tech support and configuration is flawless. If you want something other than a stock solution, they will always try (and usually succeed) to set up and configure a working system for you. Can't rate them highly enough - nobody else is getting my business :-)
Fantastic prompt service. On arrival a few teething problems with my existing hardware - two calls to customer support and answers directly solved problem.
PC works like dream and required no tweaking to get working / performing for audio work.
A few months ago I took delivery of a specialist audio PC from Inta Audio, together with a Focusrite Sapphire interface, Cubase 6 and some studio equipment. I had chosen them primarily becasue they took the time to talk 'normally' (!) with me when I initially called, whereas the other 2 companies I approached seemed more focussed on simply making the sale and lacked the knowledge and/or courtesy to answer my questions.
When the order arrived, my trepidation about getting everything to work, Steinberg licensing, etc., was quickly replaced by relief. I was up and running as soon as I switched on the PC, everything was nicely installed, licensed and working. They had even added some security software we had discussed that placed minimum call on processing power.
The PC itself is great - very quiet and so far it has handled everything I have thrown at it in terms of audio tracks, although it's perhaps still early days when it comes to additonal plug ins and the like.
The bottom line is that I haven't needed to call IA once since receiving the order - not something I would have predicted. I'm sure they will be very helpful if I do need support, though, and i have already decided to buy future kit from them, should they stock what I need.
I took time to read the reviews for Inta-Audio and to be honest I am not surprised time after time customers are having an amazing service when purchasing from Inta-Audio.
So no surprise when I am saying yet again, the service and customer care is excellent. They don't sound like they are squeezed for time either, Dave and Jamie who I both dealt regularly with, always had time to have a chat while resolving my enquiry which made me feel cared for.
The Machine building and quality of the hardware and software they supply is rock solid, dependable and state of the art, built by professional engineers who simply know this business like the back of their hand. You will be amazed with the whole experience and service from Inta-Audio, absolutely buy your next DAW with Inta-Audio.
Right from the beginning in which Inta advised which Pc would be best suited to me through to the delivery of my PC the service has been top notch. The Pc itself is superb and Dave and the guys have done a great job in loading all my old software onto the system and making sure it is working fine with my new version of Cubase. They even pushed the boat out to make sure I had my new system before the end of my holiday. Highly recommended !!!
I know where I will be shopping in the future,
I ordered a music PC from Inta Audio and they have been nothing but supportive and helpful since day one: though there were a few teething problems that delayed the development of the new system by a few weeks, the support I received every time I spoke to the engineers' team was superlative, and I genuinely felt their enthusiasm and interest in doing the best thing to get me sorted and making music! Cheers guys!
I have configure my new PC and even if things didn't look too good at the beginning (apparently the video card I have chosen was too advanced for my monitors....) Inta has quickly picked up the machine to resolve the problem.
The technical department is where they are really strong and kind.
I found professional people which have installed all my software and sequencer so when the PC arrived it was all ready.
I recommend Inta since I'm going to use them again.
I ordered some recording gear of Inta Audio after being recommended them from Editors Keys.
I ordered myself a new Midi keyboard and stand, and the customer service, price and delivery was spot on. Not a bad word to say about the company at all, and I'd certainly recommend them to anyone looking to get new recording gear.
I ordered an i7-based music PC from Inta-Audio. Unfortunately, when it arrived, there seemed to be some kind of problem with one of the cards in the machine - could have been the graphics card, could have been the Firewire card. The guys at Inta-Audio were great. Their remote phone and online support was top-notch and, when we couldn't get to the bottom of the problem quickly, they arranged to have the machine collected, replace the suspected faulty parts and have it shipped back to me. However, when I said that I would actually prefer to have all the parts in the faulty machine replaced, they didn't bat an eyelid and agreed to build and configure an entire new system from scratch and just install it in the original case once they received the faulty unit back.
It took a couple of weeks for the new machine to arrive (since they were waiting on a particular part from their suppliers), but they kept me informed throughout the whole process and, when the new computer arrived, they had not only rebuilt the entire machine (as promised), but also upgraded some of the components free of charge (e.g. they fitted a better motherboard than the original). And the new system is great and working like a charm.
I was so impressed by the level of service I received that I actually ordered a new audio interface to go with the replacement system. They not only installed and configured the new interface before sending it along with the new PC, but they had done all of the necessary software and firmware updates that were required, so it was just a case of taking everything out of the boxing and plugging it in.
I would definitely shop at Inta-Audio again in the future. Great products, great service and first-rate support if anything should happen to go awry. Three relatively simple things, but they're the absolute core of being a good business and, in my experience, Inta-Audio are good.
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