Interflora reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

INTERribleFLORA

Placed an international order for friend who had been bereaved. Flowers were to be delivered 29 April canadian time. On 1 May it was clear that they still hadnt been delivered and i phoned interflora, got standard assurance, and advised they wld contact me to confirm everything in order- that didnt happen. Phoned again on 4 May, was told that they wld check it out and get back to me - that didnt happen. Phoned again on 5 May, told they would check it out and get back to me - yup, you guessed it - that didnt happen. Sent email on 6 May, and finally got a condescending call to say order had been delivered on time and signed for - what nonsense. They clearly hadnt bothered to even check it out. Only because i persisted did they finally call me on 8 May to say order had never even been processed in first place. Appalling ! Service and after sales are useless. But still I need to say thank you to the unhelpful Interflora, because of your dreadful service, i called a florist in canada the old fashioned way, and within two hours my friend received a really nice bouquet and at half the price ! Thats what i will be doing in future.
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