Interior Addict reviews

Great products and great customer service

The ordering process was easy and I liked the fact that I could have a look at the products in their East London showroom. Unfortunately, I received the wrong product. But the customer service was impeccable and the item got exchanged quickly at no additional cost to me. Based on this experience I will order some addition items in the near future.

Great service, great quality, would highly recommend

I ordered sofas from Interior Adddict back in September. The staff were very helpful. The sofas had a 12-16 week delivery timeframe. I was sent regular email updates, from the time the order reached the factory in china, when production started, when production finished, the day it was being shipped, the day it arrived in UK and finally the actual delivery date. The delivery company were great too. The sofas arrived on schedule (earlier than I expected!). They look great and are very comfortable. Highly recommend interior addict to anyway buying new sofas!

Great business experience

We are fully satisfied with the products we have bought from Interior Addict.
Very competent staff.
I can fully recommend Interior Addict Ltd.

Fantastic service

As FORMER customer at Infurn, this is a completely different experience.
Order for a lamp placed on on December 15 at Interioradddict. Lamp received today December 21, at UPS second attempt to find me home.
Why fantastic? Placed a po at Infurn for the same lamp. 3 days later the delivery time was qouted to start March. Despite that, they transfered the money from my account. I tried 10 times to contact Infurn by mail. No respons, until I made a note here at Trustpilote. That made them do a call, and was informed that I could have my money back, minus 20%??
Today, more than a week later my money is still not returned. OK Infurn informed that it could take up to 30 days to return my payment. It took them only a few days to take the money.
Allways place your orders with Interioraddict, they know how to make customers happy, how to make them return!

Överraskande bra!

Mycket nöjd med min Sunburst jag köpt från Interior Addict ltd. Allt fungerade till belåtenhet, bokning, frakt, väntetid, vara i fint skick. Trevligt bemötande och mailkontakt. Kan bara rekommendera detta företag å det varmaste!! KVALITET!

Reklamation - Perfekt service

Jeg købte nogle lamper - Lamperne var i fin kvalitet, men der var en transport skade elller en fejl på den ene lampe. Jeg sendte nogle fotos af lampen og modtog en ny i samme fine kvalitet.

Super kundeservice

Eg er strålande fornøyd med kundeservicen og all hjelpa eg har fått! Hadde bestilt møbler hos ein anna levrandør og der var det 13-14 vekers leveringstid. Bestilte sofa, spisebord og 5 stoler for ei veke siden, og no er det her snart. Så då vert det jul i nye møbler.
Eg har fått raskt svar på mine spørsmål på mail, og veldig kjekt å få svar på norsk, svensk eller dansk!
Gleder meg til å få møblane levert!

Varme anbefalinger for handel med Addict Interieur

Vi har handlet med firmaet flere gange, og hver gang er der leveret til den aftalte tid og i den lovede kvalitet. Vi er meget tilfredse med at handle med Addict Interieur og kan kun anbefale andre at gøre det samme. Prisniveauet er meget favourabelt og kvaliteten er så fin, at ingen kan se, at der er tale om fremstilling af kopivarer. Flere af vore venner har også købt hos firmaet og deres positive udmeldinger gør, at vi også fremover varmt kan anbefale at handle med Addict.

Venlig hilsen

Ole Kristiansen
Hedehehusene

Kundeservice er fantastisk!

Jeg har længe gået og ønsket mig Bamsestolen fra Wegner men jeg havde mine reservationer ved at bestille replika vare fra nettet. Jeg havde en masse spørgsmål angående materialer og udformning af produktet, derfor tog jeg kontakt til Interior Addict kundeservice og blev guidet til Sabrina deres dansktalende medarbejder.
Så begyndte jeg ellers at overdynge hende med spørgsmål. Vores korrespondance løber over tyve mails og tre opkald (meget, i know, men når man bestiller sin drømme stol vil man være sikker på man også modtager lige præcis den.).
Min point er at jeg hvergang er blevet mødt med et "smil i stemmen" og professionel samt hurtig assistance, jeg har fået besvaret alle mine spørgsmål. og har lige bestilt min drømme stol hos Interior Addict og det har været en meget tilfredsstillende oplevelse.
Jeg kommer selvfølgelig med en anmeldelse, herinde, af produktet når det ankommer.
Jeg har nu ingen reservationer om at anbefale interior Addict til andre.

Eiffel Wobble Fixed

We bought 6 Eiffel chairs and a Style Saucer pendant for our new kitchen, had to wait a while but it was definitely worth it. However one chair arrived with an unfortunate wobble - but Rikke, the manager of the Spitalfields showroom organised Steve the delightful Interior Addict fixer to come to our house and alter the bracket slightly and we are delighted with the result. I would definitely recommend this company and although you do have to wait they communicate well and the prices make it very worthwhile. Would use this company again - particularly as their after-sales service and attention to detail is so good.

Quality and Service

We bought an Eames rocking chair and a hanger. Shortly after the order we received notifications about delivery. The goods were delivered on time and lived up to our expectations.
We have now ordered a Wegner chair, and looking forward to receiving it:)
We have recommended Interior Addict to many friends.
Trine, Silkeborg, Denmark

Vil helt sikkert shoppe her igen - er bedre end IKEA

Min mor og jeg havde længe undersøgt muligheden for at købe replikaer på nettet, men havde hørt meget dårligt om forskellige sider. Vi hørte godt om denne side igennem min mors fætters kone og besluttede at gøre et forsøg. Vi købte 2 lamper og 4 stole og er begge MEGET tilfredse med service, kvalitet og levering! Alt har virket helt upåklageligt :)

surprising good

Honestly saying, first I had some doubts. Because there seem to be some strange furniture companies on the web. The webside looks great with great products. So I made a "test order", a lamp and a samll chair. On the confirmation it said that they will inform you every two weeks about the delivery status. As I didn't hear anything after two weeks, I started searching about bad reviews and articels about the company, didn't find anything, only good reviews. And then came the mail from the transport company that they would like to bring me the two items. And also on the products, nothing to complain about it. It's not the last time I ordered something with them. Highly recommended.

Top customer service and quality products

I am a returning customer at Interior Addict. I have always experienced high customer service and high quality products. The customer service is in top from placing the order to receiving the goods. All in all - I would recommend this company to anyone.

Fantastisk

Har tidligere købt fire stole og to lamper. Alt var som det skulle være og det kom til tiden. Så nu har jeg bestilt endnu en stol, glæder mig til den kommer.

Nicoline Kongedam Madsen found this review useful

Alt i orden

Helt i orden handel. Varen var som lovet og blev leveret til tiden.

excellent replicas, at a good price!

bought a hans j wegner reproduction chair. took quite some time to be made, but interior addict kept me updated with regular status emails. very happy with chair; looks great, made well and at a resonable price. i recommend!

Mycket nöjd och kan rekommenderas!

Vi är mycket nöjda över våra stolar som vi beställde.
Dom håller hög kvalite.
Det fungerade jättebra att beställa, betala, och vi fick varorna på den tid som var utlovad. Extra tryggt att man kunde prata svenska med kundservice som var otroligt hjälpsamma och tillmötesgående (Plus i kanten att de ringde upp så man slapp telefonavgifterna för utlandssamtal!)
Faktiskt inget att invända alls. Vi kommer garanterat att beställa från dem igen.

Great customer service and products with very fast delivery

I ordered a black leather Egg-chair from Interior Addict.
As requested I called (on Sunday) to the customer service to get a quote for delivery to Finland. I was very happily surprised that even on Sunday, my call was answered immediately and got a quote.
The chair arrived very fast in pristine condition all the way to my front door, it took only 6 working days to be delivered. I love my Egg-chair!
I am very very happy with the quality of the product and would sincerely recommend the company and its level of service to anyone!

Meget god service

Det var meget nemt og godt at bestille, efter de havde sendt varen kunne man følge den til man modtaget. Virkelig hurtigt og sikkert der gik knap en uge, fra man bestilte til man modtog. Intet dårligt at sige..

Alt gik som det skulle

Jeg bestilte 4 lamper, som ankom helt efter aftale. Alt var pakket meget omhyggeligt og sikkert. Den løbende information var rar at få, så man hee tiden kunne følge med i leverancen. Varerne lever helt op til forventningerne.
Jeg vil ikke tøve med at bestille en anden gang.

Super god service

Jeg har købt ægget og to barstole hos interior addict. Jeg er super glad for varene og de lever 100% op til mine krav. Varene blev leveret kort efter bestilling. Dog var den ene barstol beskadigt ved modtagelse. Men interior addict var venlige og hjælpsomme og snart havde jeg en ny barstol leveret. Kan 100% anbefale Interior Addict

Excellent quality, GREAT value for money!!!!!

The quality is AWSOME!!! Good customer contact and extremly fast shipping. Couldn't be happier!!! And I will definetly buy more!!!
I highly recommend this site for anyone who loves designer furniture!!!

Great service and fast delevery

Great selection to choose from and everything was as expected on arrival.

Excellent Quality Florence Knoll Sofa

We are delighted with our 3 seater Florence Knoll sofa. The quality of the leather and the sofa itself is excellent.

good service and fast delivery

great customer service and fast delivery. product lives up to expectations and is good matrials. I would highly recommend this company

A highly responsive company - excellent customer service on top of the wonderful goods

When I commented on a friend's beautiful lamps, she recommended Interiior Addicts to me. My immediate reaction was that it would be far too expensive for me but I took a look at the website anyway. What a stunning array of Danish designer style items and at really competitive prices. I ordered a very special floor standing lamp which went on sale the following week one short email from me and I was immediately given a discount to match the sale price. This is a company I would recommend to anyone. Beautiful goods, ethical service. Congratulations.

Helt iorden

Vi købte 6 spisestuestole. Stolene nåede frem uden problemer og bruges dagligt.

Tolle Auswahl, 98% Verarbeitungsqualität, super Service, etwas lange Lieferzeit

Nach einigem Research der verschiedenen Online-Anbieter für solche Repliken (es gibt ja leider auch einige schwarze Schafe darunter....) hab ich bei Interior Addict bestellt und es nicht bereut.
1. Die Auswahl der Materialvarianten war die umfangreichste in Netz. Habe den Carl Hansen CH07 in Rosewood mit grauem Tweed bestellt . Super-super schöner Stoff!!! Sehr schönes Furnier-Holz.
2. Die Verarbeitungsqualität ist zu 98% perfekt. Die Polsterung ist sehr sauber verarbeitet. Die fehlenden 2% sind minimale "dunkle Stellen" im Schichtholzkanten des Furniers. Habe aber zunehmend gemerkt, dass selbst bei extrem teuren Markenherstellern nicht immer alles 100% gefertigt ist. Also sind die Stühle alles in allem immer noch von sehr guter Qualität.
3. Die Kommunikation mit dem Kundenteam war sehr schnell, auf DEUTSCH! und problemlos.
4. Lieferung per Spedition völlig problemlos nach Absprache. Verpackung sehr solide und mängelfrei.
5.Lieferzeit 14 Wochen, also gerade noch so im Rahmen der Vereinbarung. Ich fand es dennoch insgesamt zu lang.
Eine Anregung: Bitte zukünftig den passenden Tisch CH008 oder den Trienna table von Tapiovaara insPorgramm aufnehmen ;-)

Wunderbar.

Super. Auch die 2.Bestellung hat Klasse funktioniert.

SHINY BOJANGLES!

I purchased an artichoke lamp from Interior Addict earlier this year. I have to say there was no fault to be found anywhere. Right from making sure we got the right product with advice and product information through to receiving the artichoke lamp itself dealing with Interior Addict was a pleasure. The quality of the product is also up there with the best. I have never seen a better reproduction anywhere and I would go so far as to say they would rival the originals.

Good service

I am impressed with the service I have received in all my dealings with this company.

Snabb hantering och toppenfin fåtölj!

Vi köpte "Öronlappsfåtöljen" - Mogensen 2204 på Interior Addict. Vi trodde vi skulle få vänta minst 12 veckor, men fåtöljen fanns i lager och den kom på mindre än 14 dagar! Den motsvarade all våra förväntningar! Jättefint anilinskinn och övertygande kvalité så vitt vi kan se så här långt. Många års användande får väl avgöra i slutänden. Vi var inte minst imponerande av förpackningen som fåtöljen kom i! Mycken omsorg hade lagts på att leverera den säkert och utan skador - imponerande. Vi kan varmt rekommendera Interior Addict och nästa köp ligger inte långt framme!

Glöm snorkiga butiksbiträden på NK

Har nu köpt tre lampor av olika slag genom åren och är helnöjd med kvalitén.
Nu vid det senaste ordertillfället upplevde jag även att jag fick support i världsklass med min något udda förfrågan. Vid de tidigare beställningarna gick det hela så smidigt att kundtjänst inte behövdes kontaktas överhuvudtaget. Hit återvänder jag med glädje...

Fed stol men besværlig lavering

Jeg bestilte en Charles Eames RAR gyngestol. Er meget tilfreds med stolen som pynter i stuen. Laveringen var lidt problematisk. Ventede hjemme på den aftalte dag, men stolen kom aldrig. Måtte derfor kontakte laveringsfirmaet for at aftale en ny dag.
Stolen nåede dog frem ;-)

Äntligen vår drömlampa

Vi har länge letat efter en lampa med namn Kotten. Vi fann den av en tillfällighet på internet på Interio Addict´s hemsida. Vi beställde en kotte i koppar och 2 mindre lampor Oslo i aluminium. Kvaliten och utseendet är vi helnöjda med. Servicen är högklassig o svar på mail kommer omedelbart på svenska, alla frågor vi haft har besvarats omgående. Vi har även haft telefonkontakt med Sara som är både kunnig, trevlig o serviceminded. Att kontakten med företaget är på svenska är en stor fördel. Leveranstiden var endast 5 dagar från beställning. Det var inte sista gången vi beställde från Interio Addict, vi har mer på gång. Vi kan varmt rekommendera Interior Addict till alla.
Ulla o Bengt i Halmstad

Kundeservice med meget høj kvalitet "Second to none"!

Jeg havde reflekteret på opfordring i jeres nyhedsbrev om en gratis Arne Jacobsen bordlampe mod at skrive en anmeldelse på Trustpilot. Et par dage efter modtog jeg bekræftelse på anmeldelsen med oplysning om at lampen var blevet afsendt via UPS.

Jeg blev undervejs orienteret via tracking nr, om pakkens aktuelle dato - og præcis på det opgivne tidspunkt for levering på min adresse ankom pakken, solidt emballeret.

Fantastisk flot lampe, leveret gratis til døren indenfor godt en uge efter min anmeldelse. Jeg må blot konstatere med stor respekt, at I igen, som første gang jeg købte et produkt hos jer, leverer en kundeserverice som er "second to none" - også selv om det er gratis, som i denne situation. I burde have 6 stjerner!

Jeg er meget imponeret - og det fortæller jeg til alle jeg kender!

Ove Ginness
Denmark

Super service og levering til tiden

Bestilte en PH 3/5 pendel son kom 6 dg. Efter bestilling, skulle bruge to, men ville se kvalitet først. God finish, så ind på nettet og bestille en mere:-). Men prisen var steget 500 på de 6 dg. Da tilbud var stoppet. Ringede og fik en god snak med sælger og fik forhandlet en rabat. Har nu købt en Corona stol og skammel i sort læder også :-), glæder mig til at se kvaliteten på denne. Men alt i alt, super service og de ringer tilbage nå man lægger besked :-)

Hilsen Jan

A bright light

The classic products are really very good and difficult to distinguish from the pricey originals, I have bought several items and have not been disappointed with them or their delivery service. Worth looking here first for what you want. The web site is good too.

Exemplary product at a great price and responsive customer service to boot

I had been on the look-out for several years for a lounge chair to replace a contemporary one at odds with a mid-century living room furnished mainly with vintage rosewood Danish and English furniture. Genuine vintage chairs that I liked were prohibitive in terms of cost (or else needed loads of work), while the more affordable reproductions offered by most suppliers were mainly commonplace designs that would have made the interior feel like a cliche.

A friend then recommedned interioraddict, and I visited the store. Although there were any number of chairs that I would have been happy with, their reproduction of the Finn Juhl Type 45 chair grabbed me. Perfect finishing and build, good range of fabrics, and despite being manufactured in walnut, the colouration was in my view a close enough match for Rosewood. I ordered on the spot.

Delivery lead-in was lengthy, but regular updates from interioraddict were helpful, and reinforced the impression that one was getting a product made 'bespoke' rather than mass produced. I had issues with proposed delivery schedules, but Interioraddict's staff responded instantly to queries and arranged a satisfactory remedy to this.

The product as received is if anything better than the one on display in the show-room. Perfect joints, rich upholstery and after treatment with Danish oil, almost indistinguishable from a re-covered genuine article at 30 times the price.

Very impressed, and looking forward to having a bigge rplace so I can order lots more!