If there was a minus star option I would give that
It is my best friend's wedding and I ordered a dress to be delivered by 12pm on 25 May (the wedding is on 26 May). I received the text saying the dress had been dispatched for delivery but I am still waiting and when I tracked my parcel, it says that it is still in the sorting facility. No one picks up the phone or emails back and I need the dress asap! I would go to the depot to pick it up but there is no way of finding out where it is! I am so upset and I will never use this service again!!!! I would advise others from doing the same!