I received an email/text saying that my delivery would be on 24th May...it is now the 28th and I still have not received the parcel or any note saying that delivery was attempted.
tracking says: 1597 6893 840 870 O Shipment details received, awaiting receipt of the parcel 107336-87117, CATHARINE FLEMING
Date Time Location Event Status 23 May 2013 14:07 Plymouth Shipment details received, awaiting receipt of the parcel Consignment Shipped e-mail response & Consignment Shipped SMS response notification sent
Does this in fact mean that my parcel was never going to be delivered on the 24th? If so, why did I get an email saying it was?
Where is my parcel? When is it actually going to be delivered?
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Having looked into this, it seems that while we received details of your order on 23 May, we did not receive the parcel from the sender until 28 May. Our records are indicating that the parcel has been booked in for delivery tomorrow.
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