i was due to receive a parcel today (received text confirmation), waited at home all day (my day off work) i had paid for 1-2 day delivery and my parcel never turned up, angry and feel that i have wasted money on this company
Sorry you feel this way. According to our records, we did not receive the parcel until yesterday, which is why it did not go out for delivery until today. According to our system, the parcel should arrive between 09:37 & 10:37; so any time now.
Please email firstname.lastname@example.org if you need any assistance.