DFL PRODUCTS LTD reviews

DFL PRODUCTS LTD reviews

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3.9
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company of theives

Still waiting for 1 £94 door, ignores all communication, (emails and messages), have now got my bank investigating the transaction, whom I hope will reverse the transaction.
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NO SERVICE = POOR SERVICE

Do not part with your cash or enter into any transactions with this outfit!
Ordered 3 x oak doors from them on the 9th November 2013 and by the 19th December 2013 i still had not recieved any goods or even a simple call or e-mail to explain the delay.
Lost all patience by the 20th December and put it into dispute with paypal, giving DFL 10 days to respond.......you guessed it - nothing.
The only positive outcome was that £383 will be credited back into my account within 7 days. YOU HAVE BEEN WARNED
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Rip off do not buy they have gone bust

Donot buy they will not deliver or refund tge monies!!!!!
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So Far Not so good

Having ordered my door a month ago i am still awaiting delivery eventhough every week after I contact them they say it will be this week surprise surprise still no door would not use them again and of course they have my money
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Don't waste time or money with this company

Placed an order for 1 door after checking availability online. Didn't arrive after the first week, at week 3 still no delivery despite being told the door was on the van. Still waiting on refund!

"[Name]" the owner is full of promises that's about it, like other reviews avoid at all costs and go to [External reference] ordered on the Friday and delivered on the following Monday.
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Doors arrived on time in perfect condition

I had no problem with the door ordered. Delivery was very quick. Delivery company even emailed me with a 3 hour delivery slot - which it kept too. Cannot complain about my order. I would use company again.
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Avoid. Damaged doors sent out not once but twice. No refund even after confirming they would. Now ignoring me.

I ordered 3 doors. They arrived but were damaged. I sent photos to the company and they promised to send out replacements which they did. Unfortunately they were also damaged. Advised they would refund the money but they never have. Now contacting trading standards since they refuse to even reply to my emails. Do not use this company. Better quality doors and customer service at one of the high street shops.
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**** Total rubbish. Incompetent and hopeless. ****

Delivery took 4 weeks, despite the website showing products in stock. Apparently, the website stock levels don't always reflect the exact amount of stock of each size (um, ok).

Wrong products sent. Two weeks to arrange collection of wrong doors. Promised a refund as soon as the doors arrived back with them. Two weeks more to finally get a refund which only arrived after threatening to visit personally to collect it.

During this experience, I've had to email nearly every day to get any sort of action form them. This company, which actually seems to be a one man band, are hopeless. Every communication with them seems t take 2-3 days to get a reply, if you get one at all.

Please, do yourself a favour, go somewhere else.
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Quality product and service

Needed an internal door to create a sliding door to a kitchen. Great quality and speedy delivery. Was advised if there were any problems to let them know. The door was just the job. Will use again and would definately recommend.
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Great service

I went online to look at a barn door(Dutch). After looking at interiordoorsuk i gave them a call to get more information. They were great, I placed my order over the phone as i felt they had good customer service skills and even called the night before saying it had been dispached and would arrrive next day which it did. I would use them again as i felt they had my interest at heart....
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OK NO PROBLEMS V LOW PRICE

We do purchase the Suffolk primed doors and were really please with the handles and doors, The delivery was sent on a tracked service and arrive when quoted. No probs and we will recommend to friends
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Excellent Company, Products and Services

Just a note to say that we are really pleased with the products and service you recently provided for our house refurbishment in Nottingham. To say that the installation of all 15 doors has resulted in a facelift for the property is an understatement.
Your product pricing was not only competitive but the works undertaken by your joiner Andy were of top quality, taking into account non-square frames and every door was made to fit snug (albeit I’d measured a bit short in one case!). All in, you have provided better services than those which can be found from major outlets on the high street.
We will have no problem in recommending your company for future works when the need arises, either with ourselves or with friends and family who require products and services you provide.
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REASONABLE AND DELIVERED ON TIME

We purchased a number of doors for our project and found the service to be good and the order was delivered on time. A few problems occurred but were sorted quickly.
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no problems at all

ordered strange size doors and delivery was around 7 days. We found the staff to be helpful and the price was the lowest we could find on the web.
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rip off merchants

bought some doors that turned out to be sub standard and faulty, company wouldnt accept responsibility,
avoid at all costs
Internaldoorsuk

Reply from Internaldoorsuk

Doors have to be cared for in the proper way or the warranty can be invalid and no exchanged can be made. Always follow the manufacturers guidelines for proper care of an internal door.
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Good Quality Product!

We purchased 4 x six panel doors for £12 and found the service great! I would certaily use again
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Very Poor

i purchased 9 of the cheaper six panel hollow doors. They were two weeks late delivering them, even with the bad weather at the time this was unacceptable, if i hadn't threatened to cancel the order and ask for a refund i think i'd still be waiting for them to arrive. We had to wait until after christmas for them to be fitted because the joiner was unavailable due to the late delivery. Then there is the quality of the door itself which is very poor even for the price! Also 7 of the 9 doors had been damaged in some way and someone had done a poor job of trying to repair them. Do Not use this company
Internaldoorsuk

Reply from Internaldoorsuk

This review was left when we had 3ft of snow in yorkshire and we did experience delays at that time.

Internaldoorsuk Details

About this company

Doors For Less : - Internal Doors External Oak Doors French Doors Internal Glazed Doors Door Handles Bi-Folding Doors Plywood Skirting Board doors, internal doors, interior doors, door, value doors, cheap doors, external doors, exterior doors, great value doors

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