www.internetgardener.co.uk reviewed by

1 Reviews

Review by confirmed purchaser
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Delivery was a pain in the neck

Delivery was fast maybe even too fast!
Arrived on Monday without notice or.asking if that were suitable or convenient arrangement given that the courier would not leave it without a signature we could not rearrange for the next day because we weren't home early enough to do so therefore two strikes and we were out and had to travel a 100 mile round trip to collect it within 5 days or it would be returned. We were tempted to let be returned for a refund but we needed it. I wouldn't buy another thing as long as they use this courier.
Other companies are able to make suitable arrangements why not CITYLINK?
    TrustScore 9.1 / 10
    1,326 Reviews

    Reply from www.internetgardener.co.uk

    Hello Chris,

    Thank you for your review. Apologies that the couriers would not leave without a signature but for high value machinery items a signature is required.

    As per our listings online all our machinery is delivered on a next working day service so this is what your goods were sent on. We do put notes on but it is always down to the drivers discretion whether they ever leave an item without a signature as they are liable for goods until the customer has them. If I can be of any further assistance please do not hesitate to contact me.

    Kind Regards,

    Paul Burton

    Customer Service Manager

    The Internet Gardener Ltd
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