www.internetgardener.co.uk reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent throughout but one little niggle.

Their price was the cheapest I could find, the web site is safe and easy to use, the delivery was prompt and courteous, the goods were superb apart from parasol base wrong colour, the aftersales were very polite and freindly, overall an excellent company and I would recommend them to anyone.
My only niggle was the fact i was offered compensation for the wrong colour parasol base, which i decided to purchase a parasol cover.
What they sent did not fit, so i opted to pay more for the larger one, what they sent was too short so i ended getting my money back. I thought they would know what fits what but no harm done and they were really nice throughout the process, even arranging for the two obsolete covers to be picked up by courier service.
    www.internetgardener.co.uk
    TrustScore 9.1 / 10
    1,330 Reviews

    Reply from www.internetgardener.co.uk

    Hello,

    Thank you for your review. Apologies for this mix up, our manufacturers had changed the specification of this product and were in the process of updating all of their retailers, including ourselves. This has now been clarified but we apologise for the confusion for yourself and we are happy you are pleased overall with our service levels.

    Kind Regards,

    Paul Burton

    Customer Service Manager

    The Internet Gardener Ltd
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