Interparcel reviews

Interparcel reviews

Good
8.3
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
6183 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

No - Fuss and professional service

I was worried that I could not get a parcel of Easter gifts to my family on time before they went away for the weekend. I decided to use this service because they would pick my parcel up the same day as I booked and deliver out of town the very next day. It was quick and simple to use the on-line booking, all went smoothly and I'd use them anytime.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Simple easy to use website and good prices

We send a lot of parcels all around the world, and we've never been let down by Interparcel. The website is easy to use - very simple layout and very quick to book in parcels and make the payment. Would (and have) recommend it to everyone!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Interparcel.com. Firsy Class Service!

The interparcel.com website allows multiple price comparisons. Very quick and simple to use. Recommended if you are a busy online seller!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great servuce

Collected same day and delivered with two working days to an overseas address, haven't had such good service domestically!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Waste of time.

Interparcel failed to collect an item I booked for collection. All they could sat was sorry. Bad experience. They made me look bad in the eyes of my customer.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very good price and very quick delivery. Very satisfied.

Extremely good price and no problem dropping it off . Every time it been next day so that is very quick and I think it is good for the other person not have to be in.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Quick easy and cheap

Simple process really fast great prices highly recommended
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

After years wth TNT you were dreadful .....

I can accept 1 wrong collection but 3..... reason: The driver has no details of the package details ..... this job had a collection reference and without it my staff didn't know what he wanted!!! The message I got : No collection possible. The solution - another collection. So another collection with no number.
But I added the job number 3 times on the order. The driver is not given the details!! So why ask for them?? So poor .... and £13 instead of £6.

Why do I have to accept T & C's at bottom of page.............
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Much, much easier than I'd expected

I needed to know how much it would be to send my friend some nappies we had spare...never used a courier service before, always just ParcelForce via the Post Office.
I was really happily surprised by how cheap & easy it was to organise. Smashing.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Let down by courier not turning up to collect package - indifference from Interparcel live- chat operator

I imagined that by booking a courier collection, via Interparcel, and receiving booking confirmation, the parcel would actually get collected. After a seven hour wait and no courier, and the time approaching 7pm, I contacted the Interparcel LiveChat operator to be told that they couldn't guarantee collections would be made. When I requested an early booking collection time for th following day, I was told it wasn't possible and that I would have to wait in potentially all day again. As I had no other option , I had to request a re-book, and also requested confirmation that a re-booking was to be made, when the Interparcel operator ended the connection. I am now exasperated and have no idea if my booking is being processed or not. Interparcel have my money, but have not furnished me with any faith in their service. Hopefully this is just a glitch.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

brilliant

Placed and order on line for next day delivery.. Parcel collected on time and delivered on time..with on line tracking deatils.. I found them excellent service, very efficient and cheap too.. Well recommended and I will use again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Easy to use and fair prices

Discovered Interparcel having struggled with other suppliers previously. Thank goodness I discovered them! Its helped my business with international trade as the services are timely, punctual, easy to arrange and with easy to follow instructions. Of course we would have it cheaper but we are happy with how quick it is to arrange! Thanks Interparcel!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Use Interparcel user friendly site for all parcel deliveries.

Easy to use site, however there does not appear to be the option to book several deliveries and pay all of them at the end.Currently having to pay for each booking individually, which is a pain.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Delivery was faster than a speeding bullet

The service was out of this world, collection was meant to be between the hours of 9 am and 6pm and they turned up just after 9:30am which meant that a day wasn't wasted waiting for the collection people. The delivery was also very prompt and was even a day early which was outstanding service considering the distance the package had to travel. The collection and delivery people where both very courteous and polite, which was the icing on the cake. Our heartfelt thanks go out to all involved with this service. Well done and thank you all once again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Speedy and reliable!

FedEx saved the day after a parcel was delayed here in the UK by another courier.I requested collection at 2pm and it was collected by 3,30pm, lovely driver-who was pleasant and very professional. Parcel arrived in Germany today, brilliant service,many thanks!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Quick, easy,money saving

Found the service online via Moneysavingexpert, I was a bit sceptical about using it, however it worked absolutely fine and I saved money. I have already recommended the service to my daughter who sends a lot of parcels when she sells stuff on facebay etc.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

All in one place

You can book a parcel collection at a range of prices with a number of carriers all on one website. Once you have decided, just book, pay, print your labels and that's it.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Failed to pick up a premium International Express Package - rubbish

I booked it before 11am. Pick was advised between 11 and 7pm.
At 5:30ish I got in touch through online chat, alarmed the package had not been picked up.
Told it was still on course to be picked up by 7.
At 6:55 I contacted Online chat only for them to say they had it down as already picked up.
I still have the parcel with me.
20 mins later still on online chat Leanne O/T was not able to confirm which depot I might drop it off at. Will have contact me tomorrow now - I will not get the parcel to Holland tomorrow - thanks for nothing.
Interparcel

Reply from Interparcel

Dear Mr Michael Orange,

Thank you for your review.

I am very sorry that you have had an issue with a collection through our services.
This matter has been raised with UPS and once i have received an response back from them, i will ensure to contact you back via email.

Once again i do apologies for the inconvenience caused.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Quick and easy

Very easy process, friendly and helpful driver who collected the package, and it reached its destination fast. Cheap too. I would recommend.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

very good and reliable - one of the better courier companies

As an internet reseller - our company use couriers everyday. Most are a nightmare but to date (fingers crossed) we have had no cause for complaint with this company.]
They always collect next day and the couriers are very polite (unlike other couriers) and once again, to date, parcels have always been delivered without problem and without breakage.

I would recommend this company.

Interparcel Details

About us

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World. We only work with the best couriers available including UPS, FedEx Express, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Interparcel

Get in touch

Call us on: 08719112113
We live here: Gatwick Road
RH10 9RD Crawley
United Kingdom

Category

Interparcel is ranked 17 out of 51 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.