Interparcel reviews

Interparcel reviews

Good
8.3
from 0 - 10
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6426 Trustpilot review(s)
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About

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Review by confirmed purchaser

An efficient & good value service.

Having been quoted close to £20 to send a parcel from the local parcel depot,which I
gracefully declined,I took to the computer when home and discovered Interparcel.
The service is easy to use,the options relative to the speed of delivery required is
excellent and the parcel is collected from,in my case,home.
The pick-up was booked late afternoon yesterday and was collected by City Link @
10 a.m. this morning.The price,almost half of what I was quoted locally and a super
service. A 100% recommendation from me.
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Review by confirmed purchaser

Easy Peasy Lemon Squeezy!!

Why don't you try Interparcel? we have very few problems, their site is easy to use even for a blonde!! all the call centre staff are polite and helpful - it really is a good service for our shipments over seas - we like the Interparcel UPS service the best.
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Review by confirmed purchaser

Satisfaction guaranteed

I would definitely recommend and use again. Great price for a large package. Just a pity it was the Easter weekend or it would have been delivered more quickly. Also very to track from start to finish.
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Review by confirmed purchaser

Great service at a very reasonable price

Great service
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Review by confirmed purchaser

would use again!

Excellent service from Emma - very helpful - made everything understandable! Would definitely use again and tell friends/family. Thanks again Emma
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Review by confirmed purchaser

Great service used many times by us without any problems!

With our small business we use Interparcel every time.
It is a great service with no problems labels send to email or direct online.
Never had any problems and great price.
A++++
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Review by confirmed purchaser

Everything went smoothly when ordering the service

Everything went smoothly when ordering the service
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Review by confirmed purchaser

CRAP!!! WITH A CAPITAL "C"!!!!!

What a waste of my time & money!!!!
Failed to collect two days in a row, several calls made to Interparcel.com without any proper measures being ensured by them!!!
Would never ever ever use this company again.
I send twenty/thirty parcels a week using Parcel2go.com and trust me they will still get my business, not this shower!!!!
Will not recommend to anyone and will definitely steer people away from the site!!!
Interparcel

Reply from Interparcel

Dear Mrs J Mitchell,

Thank you for your review.

I am very sorry that you have experienced a problem using our collection service.

Please can you send the order number this is regarding to trustpilot@interparel.com and we will investigate this further.
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Review by confirmed purchaser

Great service - I look nowhere else unless I have to!!!

It is great to be able to pick one site and have the full options in front of me on one page, with all prices shown and all delivery dates stated........the fast on screen interactive transaction is a dream.
I can organize my shipments in 5 minutes without speaking to anyone, meaning no delays using horrible automated answering machines....before being told 'COMPUTER SAY'S NO'!!!!
Great site, great service, great options, fantastic prices!!!!!
Peter
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Review by confirmed purchaser

Excellent service, Quick and good value for money.

I've used Interparcel a nomber of times over the last 3-4 years and always found them quick and reliable and have never had anything but a positive experience from them. I find the website and booking a courier process very user friendly and would have know hesitation in recommending interparcel to friends and family.
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Review by confirmed purchaser

Good service

Good service. No complaints
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Review by confirmed purchaser

Great Service for Sending Goods

Using Interparcel allows me to be able to send large items that cannot be sent by courier without having accounts with those company's, its easy and shows you the price with minimal information, goods are collected and delivered as stated.
great service
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Review by confirmed purchaser

Not had a problem yet

Good company, been collecting parcels and del as I wish.
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Review by confirmed purchaser

Absolutely amazing

Obtaining a price, labels to print, collection, text notifications delivery all perfect. Could not ask for a better service. Felt that the text notifications should be included in price.
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Review by confirmed purchaser

Qick and easy to use - no hassle

Website easy to navigate, it is easy to see what services were on offer and the cost of each. This was the 1st time I have used a courier/parcel services but will not think twice in future.
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Review by confirmed purchaser

PARCEL TO SWEDEN

I went through the procedure of getting a quote to Sweden @ £21.00, this was accepted by my customer in Sweden, i then went to book the parcel on-line, after all the address information was entered, my p c flagged up that this was a remote area & would cost an extra £16.00, this HIDDEN COST has taken me from a small profit to a massive loss, i booked the parcel anyway as not to let my customer down, but will be careful in the future to check other carrier services prices.
Interparcel

Reply from Interparcel

Dear Mr Lawrence,

Thank you for your review.

When making the booking, you would need to put the delivery postcode on the Get A Quote page and this will show the correct price as the system will determine whether the address is classed as remote.

Unfortunately if the postcode is not added on the first page it will give a price for delivery to Mainland. I hope this helps for the future.

I apologise for any inconvenience this may have caused to you.
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Review by confirmed purchaser

hopeless customer service

Interface is alright unless you have to speak to someone. Not only does it cost a fortune but the results are rarely good.
Interparcel

Reply from Interparcel

Dear Phil,

Thank you for your review.

I am very sorry you have eperienced a problem when using our services.

Please can you send the order number this is regarding to trustpilot@interparcel.com and we will investigate this further.
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Review by confirmed purchaser

Really easy to use

I needed to send a large package to Australia.
Quick entry of details and then up pop the options, supplier, price and delivery speed.
Made my choice, entered necessary (minimal) detail and arrangement made with documents ready to print.
Wow, it doesn't need to be hard after all!
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Review by confirmed purchaser

totally reliable

Fantastic door to door service and I knew exactly where my parcel was at all times. Will definitely use again. Thanku
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Review by confirmed purchaser

BOOK THE BEST, FORGET THE REST!!!!!

Can't believe my luck at choosing this company. It was the least expensive, collection and delivery exactly as required and notified of delivery within a few minutes of it being done. I had an emergency and couldn't be at home for the collection, I left a note on my door asking that it be collected from another address and had to hope the driver would oblige. Thank you driver, thank you Interparcel for an excellent reliable service.

Interparcel Details

About us

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World. We only work with the best couriers available including UPS, FedEx Express, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Interparcel

Get in touch

Call us on: 08719112113
We live here: Gatwick Road
RH10 9RD Crawley
United Kingdom

Category

Interparcel is ranked 17 out of 51 in the category

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