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I initially had a rocky start with i phone recycling - basically it was a series of communication errors, involving myself e mailing i phone recycling and all my e mails to them going to their spam box. There was also some confusion with my bank details, which meant that I wasn't paid on time.
However yesterday I posted a review of the company on this website and it bought the case to their attention. The owner of iphone recycling himself rang me up and couldn't have been more helpful. They remedied the situation instantly and paid the money in to my account plus £10 for any inconvenience. They are also looking in to resolving their email account issues.
They have completely restored my faith in this company and I would use them again.
I was quite distraught when my phone hadn't shown up after a week and they had no record of it. The problem ended up being that my parcels label had come off and was sitting in the mail depot. Thanks to the perseverance of someone in the company going down to the post office and pushing for it to be located all is well with my phone and payment. Top service in the end. I have rated a 4 instead of 5 because it was initially quite difficult to reach someone via phone or email. I am told they are resolving this. They were however good with texting updates along the way and it should be noted they offered the best price. I can recommend them as it seems my situation was an unusual one.
excellent service, highly recommend. Same day money transfer as advertised. £ offered was the price received really pleased. I have an ongoing transaction with another company who offered £50 less than original guarantee over 2 weeks ago & funds still not recieved
Reviews are important to me when using companies or buying products so I try and leave them when I can! Great company! Got the best deal for the condition of my phone and it was all a v quick and smooth transaction. Received the bag to send my much loved 3GS in the day after I was given a quote. From getting quote to getting money was only a few days :)
I found this company on the sell my mobile comparision website, they sent me a freepost bag to send my broken iphone back in. The day that it arrived I got a text messgae telling me that the money have been put into my account, i checked my bank and yes it was!!
I was really impressed with all the reviews that i read and decided to trust this company. The communication was 100%, cheque arrived, brilliant full amount £207.00, however my Bank have refused this now due to insufficient funds being available by the Company, I have tried to contact the company via email 3 times today and received nothing back, I have left 2 voicemails and received nothing back. I am now very concernced that this Company are not as professional as I thought they were and read that they are. I hope that they re-install my faith in them quickly as I will advise everyone that will listen not to TRUST them, My advise is to stay clear of them as they get your phone for free !! you may as well give it away! I have just tried the telephone number that they have listed on this site to be advised they have moved out and no longer in those offices with no forwarding address. emmmmm! im worried, i think this says it all.
update for readers: 2 days later the communication was great, they asked that I re submit the cheque, and its cleared with no issues at all. On top of this to apologise they have offered a addiotnal £10.00 for the inconvenience. I could have done with the cheque clearing first time but apart from that the process seemless and they have restored my faith in this company.
I hadn't heard of iPhoneRecycling before but I'm glad I found them. They gave the best price by basically double and I got the money the day after posting my phone to them. Royal Mail lost the original Jiffy bag they sent me but it only took one tweet to get another one sent out. If you need to get rid of an old iPhone, use this company!
Would definitely use again
I had an iPhone 4 with a replaced back to remove from my drawer to add weight to my pocket! This modification made no difference to the price I was offered for a working phone. Nor did the nor did the wear and tear scratches on the front.
I sent the phone recorded 1st class mail for a slight charge and had the original agreed offer in my bank account within 3 days.
This weekend we'll be shopping for a trampoline for my son!
An excellent service all round. They offered a fair price and my payment was delivered the same day they received my phone. My only quibble would be that it took a week for the free post envelop to arrive. Thank you again.
When iv sold phones before through different sites, they offer you a certain amount of money online and once they receive it, you never get the agreed ammount!l
This site however as given me complete satisfaction and trust, the agreed price was honoured and no problems with money transaction as advertised it was in my account the day I was notified it had been received.
My only niggles with the service, are, it took about a week and half for the free post jiffy bag to arrive, this wasnt much a problem, however, when I emailed the customer services I didn't get a reply, I emailed twice and not once did I get a response.
Other than this though, spot on site!!!
Would Definately reccomend and use again
Would definitely use and recommend this service. Quick to respond and send the package. Was with them in a few days. Sent email and text confirm receipt and testing and the money was in my account the next day. Good service in an age of fine print.
I researched many mobile phone recycling companies and iPhoneRecycling.co.uk gave me the best price for my faulty Iphone 4. Once they received my iphone and had it tested, the money was in my bank account within 2 days. I was very impressed with this service and kept updated at all stages.
Would wholly recommend. Was given a great price for my faulty iphone and the customer service was without fault
I sold them my iphone on Monday, the bag arrived on Tuesday, I sent it back to them and the money was in my account by 10am on Wednesday!!!!! I have used "other" recyclers who take up to 10 days to pay you. So it was fantastic to be paid this quickly.
Price offered online for a non-working phone was the best I could find. It took a few days to get the pre-paid envelope through and about a week after posting for us to get the email telling us that the phone had been recieved. This all may have been due to the postal service rather than iPhoneRecycling. When we did get the email notifying us that the phone had been received the full amount promised was paid within minutes. Would definitely use again.
I really liked the amount they gave me for my phone, then I really liked how quick they were to send the jiffy bag and how easy their process was. The communication was excellent, really really helpful.
Payment was quick and I am generally really happy. Would 100% recommend.
Excellent service. Took a while for the envelope to come. Expect a good week. I sdng my phone sd next day and paid extra to have it guaranteed delivery. Very prompt money which cleared same day and I even asked to change my payment method on the morning they rcvd phone :-) will definately use again if the price is right.
Really happy with the swift service I received from iphonerecycling.co.uk. Shopped around and they offered the best price, sent phone off and received the money the day they received the phone. Brilliant service. Wouldn't hesitate to recommend!
I entered my phone details, they gave me a price (a good one too), they sent me a bag... With some haribo fun gums too (nice touch!). I sent my phone, and the cash was in the next day... Very welcome just before Crimbo too. Thanks very much guys! If any of you are selling your old iPhone, I'd highly recommend selling to these, mines had been through the wars a few times and I still got a top notch service. Thanks again :) x
Jiffy bag and free post envelope sent out immediately, had text messages regularly off them explaining what stage the process was at and money put into account straight away once phone was tested. No hassle, would recommend to anyone
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