IronmongeryDirect reviews

IronmongeryDirect reviews

Excellent
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Review by confirmed purchaser

Good quality kit, carefully packed and delivered as stated.

Ordered wardrobe hanging poles and fixings.
Competitive prices. Decent kit.
Would use them again.
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Review by confirmed purchaser

smart door

Excellant service
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Review by confirmed purchaser

Prompt service, extensive product range, one stop shop.

Used a few times now and always had good service.
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Review by confirmed purchaser

Great product, annoying emails

We liked the product and the price, placed our order. The product arrived when they said it would. That was fine. Then we got an email to say our order had been delayed and would be delivered the next day instead. I emailed back to say we already had our order. More emails followed. The next day the doorbell rang and another delivery had to be signed for. When we got through all the packing, it was just a catalogue! Without so much packaging it would have gone through the letterbox! We have added it to our collection of other catalogues. I think my husband collects them.
Now I am getting annoying spam emails telling me about special offers I am not interested in. I might buy from them again, then again I might decide it just isn't worth the hassle.
IronmongeryDirect

Reply from IronmongeryDirect

Hi Susan

Thanks again for taking the time to speak to me today,

As discussed I have now removed you from our mailing list to solve the problems with the email

I hope we do see you order from us again

Have a lovely weekend!

Kirsty
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Review by confirmed purchaser

Efficient service, great delivery notification system

Order components with ease, delivered on time and could track the order from dispatch through to arrival including the delivery drivers first name. A Great Service with competitive prices, definitely will use again in the future for further orders.
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Review by confirmed purchaser

Fantastic service Ironmongery Direct value their customers.

First time we have dealt with this company and will not be the last, fast efficient service, good product. No quibble when we needed to return items that were good quality but we ordered incorrect size.
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Review by confirmed purchaser

High Speed Ironmongery!

Ordered a couple of pairs of roller ball drawer slide rails at 5.15 in evening. Had them in my hot little hands 3.15 next afternoon. I call that pretty good! Quality excellent and prices very reasonable. This lot are now bookmarked!
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Review by confirmed purchaser

Very efficient.

Found it very easy to use the website it was well laid out.
great selection of products and fast delivery.
Will definitely be using them again.
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Review by confirmed purchaser

a good service and quality products

They kept me informed every day of the whereabouts of the delivery which i found very helpful
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Review by confirmed purchaser

They had what I wanted and sent it quickly.

They have a very comprehensive selection of catches (what I was looking for) as well as thousands of other categories. I suspect if they haven't got it you don't want it. Having ordered the item it arrived promptly by carrier. The shipping costs were rather excessive, because the package included their bulky catalogue as well as my door catch The catalogue weighed a great deal more than my door catch.. The catch is fine, and as described.
IronmongeryDirect

Reply from IronmongeryDirect

Hi Edward

Thanks again for taking the time to speak to me today,

As discussed with our deliveries it is a guaranteed next day service and allows traceability of your orders

Hope to see you order from us again soon and have a great day!!

Thanks

Kirsty
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Review by confirmed purchaser

No fuss!

A rapid response to my business.
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Review by confirmed purchaser

Excellent service

We needed a small component to complete a large project, but nobody knew who could supply it. Remembering their extensive range and service I contacted Ironmongery Direct, and a major problem was quickly solved in the following day's post.
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Review by confirmed purchaser

Excellent service.

Ordering was easy, delivery was very quick and the quality of the items was excellent. I returned one item because I had ordered incorrectly and there was no hassle - free return and the item cost refunded within a couple of days. Really good experience.
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Review by confirmed purchaser

Quality products, fast delivery with tracking updates.

Quality products, fast delivery with tracking updates.
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Review by confirmed purchaser

Great service, good product, quick delivery. Delivery a bit pricy

Was ordering some additional parts to changing a door at my place, found some of the items but had to call to clarify fitting and measurements of one part, the attendant was brilliant, found me the right part and gave me information to complete my order.
The delivery is great arrived next day in the morning, but to be honest I think the delivery is a bit pricy.
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Review by confirmed purchaser

Fantastic Service & Price

I can't fault anything about this company, their prices are extremely competative and their delivery service is second to none. It is a pleasure to deal with such a switched on business and I will go to them first for all my ironmongery supplies in the future. I can't recommend them highly enough, a great British company.
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Review by confirmed purchaser

Order placed and received very quickly

Internet order processed easily
Order promply dispached and received.
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Review by confirmed purchaser

Easy to order, very quick delivery and the product is exactly what I wanted. I will be buying from IronmongeryDirect again!

Online catalogue is very detailed (a couple if technical drawings for some door handles need to be added - but mostly complete); order and delivery were easy and very quick. If you are new to IronmongeryDirect - they will send you a catalogue in your first order - no need to order it separately.
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Review by confirmed purchaser

Top rates service

First time I have used Ironmongery Direct but wont be the last time.
Excellent site and service, easy to pick and pay and very fast service. Items delivered exactly within the delivery window (1 hour) and next day
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Review by confirmed purchaser

Quick and easy

Quick and Easy

Why we're Masters of our Trade...

FREE Next Day Delivery

Order up to 8:00pm for fast next day delivery - as standard. Plus, it's FREE on all orders over £45.

Product Quality Guaranteed

All ironmongery items are covered by a minimum 5 year guaranteed, giving you complete confidence in your product's quality.

FREE Returns

Simply return your items for a full refund or exchange using the free returns label provided in your order box.

About this company

We have over 14,000 Ironmongery products ready for next day delivery. Our Ironmongery range includes hinges, closers, and much more for all your ironmongery projects. Order before 8:00pm for next day delivery and remember we have a money back guarantee! That's why we're Masters of our Trade.

Visit IronmongeryDirect

Contact information

We live here: United Kingdom

Category

IronmongeryDirect is ranked 28 out of 86 in the category

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