IronmongeryDirect reviewed by

3 Reviews

Review by confirmed purchaser
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trustpilot stars

Wrong items delivered

Delivery was wrong on simple items. Good Job I checked. Could of done without the hassel. Ironmongery Direct should offer a discount if they mess-up?
    IronmongeryDirect
    TrustScore 9.2 / 10
    5,502 Reviews

    Reply from IronmongeryDirect

    Dear Mr Butchart

    Thank you taking the time to discuss this with me today.

    I was very disappoint to hear you had received the wrong items and as discussed I have made sure steps are in place to avoid this happening again.

    I am very glad to hear that I have restored your faith in IronmongeryDirect with the way your concerns were handled. We look forward to your valued custom in the future.

    Kind regards
    Lauren Tennant
    Sales Team Manager
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