IronmongeryDirect reviewed by

2 Reviews

Review by confirmed purchaser
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They tried to be helpful

The delivery driver did not bring two items because they were damaged back at base. However, we neither have the parts or the refund and we are unsure of the next step. The lady at the end of the telephone was helpful but no one has got back to us with a response. £23 is £23 pounds after all. Otherwise, a quick and efficient service.
    IronmongeryDirect
    TrustScore 9.2 / 10
    5,515 Reviews

    Reply from IronmongeryDirect

    Dear Mr Mew

    Thank you for taking the time to provide us with your feedback.

    I am really sorry for the confusion in regards to the damaged items. I am pleased to hear that my colleague Sarah has spoken to you this morning and the replacement items will be delivered tomorrow morning. Hopefully this hasn't caused a delay in your work.

    Kind Regards
    Nicola Miller
    Team Manager
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