I needed a specific make of hinge for a customers wardrobe to replace one which was broken. I was pleased to find a supplier who had a good range and could supply what I wanted. the website was easy to navigate and the ordering process straightforward. The only negative I have is that the carriage cost was higher than the item cost. There was no high urgency for this order, it could have been put in a jiffy bag in the post at significantly lower cost.
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We are constantly reviewing our customer’s comments to see if we can make improvements and your feedback about carriage, postage and costs is an essential part in making our service offer right for every customer.